Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Hi, I’m

Melissa Gonzalez

Social Media Manager & Executive Assistant
Hewlett,NY

Summary

Driven and resourceful administrative professional with 6+ years of experience assisting high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

10
years of professional experience
2
Certifications
2
Languages

Work History

Independant Content Creator
2016.01 - Current (7 years & 8 months)

Job overview

  • Applied editing and photography tools to illustrate captivating storytelling
  • Designed fliers to promote events and company updates
  • Created brand advocacy to retain target audience interest while boosting engagement
  • Played an instrumental role in creative planning during review sessions
  • Strengthened content through proofreading and media editing
  • Managed competing deadlines with efficiency.

FLYY

Social Media Community Manager and, Executive Assistant
2020.01 - 2023.04 (3 years & 3 months)

Job overview

  • Developed and updated spreadsheets with databases to track, analyze and report on app performance and influencer growth
  • Set clearly defined goals to drive customer retention, brand awareness, and social media traffic
  • Devised strategies and roadmaps to support product vision while bringing value to the business
  • Researched, proposed, and implemented influencer marketing campaigns to optimize brand visibility
  • Identified target market and key segments through in-depth analysis of markets and related trends
  • Created videos and managed YouTube channel to strengthen the company's digital presence
  • Answered a high volume of phone calls and email inquiries
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
  • Conducted feedback sessions to collect valuable data from user-generated content

Anheuser Busch, New York, NY

Event Team Leader
2017.11 - 2021.03 (3 years & 4 months)

Job overview

  • Coached team members in techniques necessary to complete job tasks
  • Trained new team members by relaying information on company procedures and safety requirements
  • Worked with different entities to provide optimal coverage and meet production goals
  • Evaluated employee skills and knowledge regularly
  • Tracked receipts, employee hours, and inventory movements
  • Upsold products to increase company revenue by 80% in one year
  • Managed talent by coordinating and facilitating training and identifying development needs
  • Nurtured and developed brand loyalty
  • Acted as product spokesperson at trade shows and events

BFG Marketing, New York, NY

Product Specialist
2015.04 - 2016.10 (1 year & 6 months)

Job overview

  • Researched product's technical specifications and accurately communicated information
  • Continually expanded knowledge of the In House Spirits product line
  • Assisted with demonstrations for American Honey to showcase key product features
  • Logged phone numbers and email addresses to contact customers for follow-ups
  • Fostered relationships with local vendors to drive visibility and secure ongoing partnerships
  • Kept track of deadlines to ensure urgent productivity
  • Reviewed and analyzed market trends and client feedback in order to forecast future trends.

Mosaic Sales Solutions, New York, NY

Team Lead
2014.02 - 2016.06 (2 years & 4 months)

Job overview

  • Optimized brand sales through memorable and insightful customer engagement
  • Multiplied foot traffic by approaching a diverse demographic
  • Designed presentation recaps and submitted daily reports upon completed activations
  • Liaise between consumers and the development team to recommend product enhancements
  • Answered all product-related questions in a professional and prompt manner
  • Handled all digital equipment and spearheaded logistics for in-field programs
  • Distributed assets to build brand recognition

Samsung, New York, NY

Brand Ambassador
2013.09 - 2014.04 (7 months)

Job overview

  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Engaged, educated, and encouraged customers to incorporate Samsung into their lifestyle
  • Showed an understanding of customers' personal styles and preferences when offering product advice
  • Communicated successes, competition trends, and internal growth opportunities via daily recaps.

Education

PACE UNIVERSITY

Bachelor of Communications

University Overview

Skills

Trend Monitoringundefined

Languages

Spanish

Russian

Certification

TIPS

Interests

Music production

Timeline

TIPS

2022-09

CPR/First Aid

2021-06
Social Media Community Manager and, Executive Assistant
FLYY
2020.01 - 2023.04 (3 years & 3 months)
Event Team Leader
Anheuser Busch
2017.11 - 2021.03 (3 years & 4 months)
Independant Content Creator
2016.01 - Current (7 years & 8 months)
Product Specialist
BFG Marketing
2015.04 - 2016.10 (1 year & 6 months)
Team Lead
Mosaic Sales Solutions
2014.02 - 2016.06 (2 years & 4 months)
Brand Ambassador
Samsung
2013.09 - 2014.04 (7 months)
PACE UNIVERSITY
Bachelor of Communications
2016.05
Melissa GonzalezSocial Media Manager & Executive Assistant