Melissa Mims
Laurel,MD
Summary
Well-qualified Human Resource Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
College Park Marriott Hotel And Conference Center
12.2022 - Current
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Devised hiring and recruitment policies for 175 employee company.
Human Resource Generalist
Gaithersburg Marriott Washingtonian Center
05.2023 - 12.2023
- Processing of payroll records and reports in accordance to policies and procedures
- Training all new hires on HR processes and information systems
- Developing positive working relationships with all management/associate level employees
- Orchestrating Town Hall and Take Care Challenges to engage with employees.
- Enabled transition of 160-180 employees from paper time sheets to electronic, eliminating manual time entry
Executive Administrative Assistant
Marriott Owings Mills Metro Centre
08.2021 - 05.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
- Used software to coordinate meetings, appointments, and tasks senior executives
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Used advanced software to prepare documents, reports, and presentations
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
Human Resource Coordinator
Angel Loving Care 1 Inc
11.2020 - 08.2021
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Reviewed human resources paperwork for accuracy and completeness
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Developed and implemented effective recruitment and onboarding strategies for new hires
- Identified and implemented appropriate strategies to increase employee satisfaction and retention
- Devised hiring and recruitment policies for 70 employee company.
General Accountant
Gaithersburg Marriott Washingtonian Center
10.2019 - 06.2020
- Examined, reviewed and gathered financial statements for government entities
- Created and introduced updated processes for accounts receivable sub-ledger and customer attribute reporting
- Handled day-to-day accounting processes to drive financial accuracy
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations
- Used advanced software to prepare documents, reports, and presentations
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Asst. Food and Beverage Manager
Gaithersburg Marriott Washingtonian Center
09.2018 - 10.2019
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics
- Managed bar and wait staff and directed hiring program
- Developed ongoing training initiative to improve beverage knowledge of serving employees
- Selected wine, beer and alcohol products based on customer feedback and local product availability
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Coordinated with catering staff to deliver food services for special events and functions
Education
Human Resources Management
University of Maryland Global College
Adelphi MD 12.2024
General Studies/Hospitality Management
Capital Community College
Hartford, CT05.2014
High School Diploma -
Bloomfield High School High
Bloomfield, CT06.2011
Skills
- Computer skills include
- Microsoft Office Suites (MS Publisher, Word, One Note, and Excel)
- Teamwork and Collaboration
- Relationship Building
- Task Prioritization
- Self-Directed
- Team building
- Multitasking Abilities
- Dependable and Responsible
- Organization and Time Management
Timeline
Human Resource Generalist
Gaithersburg Marriott Washingtonian Center
05.2023 - 12.2023
Human Resources Manager
College Park Marriott Hotel And Conference Center
12.2022 - Current
Executive Administrative Assistant
Marriott Owings Mills Metro Centre
08.2021 - 05.2023
Human Resource Coordinator
Angel Loving Care 1 Inc
11.2020 - 08.2021
General Accountant
Gaithersburg Marriott Washingtonian Center
10.2019 - 06.2020
Asst. Food and Beverage Manager
Gaithersburg Marriott Washingtonian Center
09.2018 - 10.2019
Human Resources Management
University of Maryland Global College
General Studies/Hospitality Management
Capital Community College
High School Diploma -
Bloomfield High School High
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