Summary
Overview
Work History
Education
Timeline
Generic

Melissa Renee Natale, BSN

Buena Park,CA

Summary

Highly motivated team player with excellent communication skills seeking employment in New Graduate Program.

Overview

22
22
years of professional experience

Work History

Endoscopy Technician, SGNA-Certified GI Technician

Long Beach Memorial Medical Center
Long Beach, CA
05.2018 - Current
  • Care for patients along the procedure continum; from pre to post procedure. Patient population includes both pediatric and adult.
  • Assists nursing staff in obtaining patient's vital signs. Positioning of patients using understanding of anatomy and procedures.
  • Responsible for collection of specimens for cytological, microbiological and pathological analysis.
  • Preparation of rooms for endoscopic procedures according to established protocols.
  • Effective communication with nursing and ancillary staff concerning patient needs.
  • Documenting logs and maintenance performed on scopes and other equipment used in the Endoscopy Suite.
  • Directly assist physicians with endoscopic procedures such as EGD's, colonoscopies, sigmoidoscopies, ERCP's, Ultrasound Guided endoscopes and biopsies.

Patient Services Technician

Long Beach Memorial Medical Center
Long Beach , CA
07.2017 - 05.2018
  • Verified patient insurance coverage and benefits, as well as collected co-pays, scheduled appointments and registered new patients into the practice database system (EPIC).
  • Managed front desk operations and facilitated communication between providers and other departments.
  • Ensured compliance with HIPAA regulations.
  • Facilitated communication between providers and other departments within the hospital.
  • Conducted follow up calls to verify patient appointments or answer questions regarding medical care received.

ER Unit Secretary

Long Beach Memorial Medical Center
Long Beach , CA
07.2016 - 07.2017
  • Provided administrative support to the nursing staff, preceptor of new employees.
  • Facilitated communication between nurses, doctors,ancillary staff and patients within the ER unit.

Front Office Supervisor/ Surgical Scheduler

Associates in Urology
Los Alamitos/ Long Beach, CA
03.2002 - 06.2016
  • Managed a staff of 10 employees including scheduling, coaching and discipline.
  • Manged a high volume, private urology practice, including surgery scheduling, appointment scheduling and physicians personal schedule.
  • Scheduled patients tests, referrals, lab work and imaging for patients based on physician orders.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Ensure compliance with HIPAA regulations.

Education

Bachelor of Science - Nursing

West Coast University
La Palma, CA
01-2024

Certificate of Medical Assistant- Front Office - Medical Assisting

ROP Anaheim
Anaheim, CA
03-2000

High School Diploma -

Savanna High School
Anaheim, CA
06-1997

Timeline

Endoscopy Technician, SGNA-Certified GI Technician

Long Beach Memorial Medical Center
05.2018 - Current

Patient Services Technician

Long Beach Memorial Medical Center
07.2017 - 05.2018

ER Unit Secretary

Long Beach Memorial Medical Center
07.2016 - 07.2017

Front Office Supervisor/ Surgical Scheduler

Associates in Urology
03.2002 - 06.2016

Bachelor of Science - Nursing

West Coast University

Certificate of Medical Assistant- Front Office - Medical Assisting

ROP Anaheim

High School Diploma -

Savanna High School
Melissa Renee Natale, BSN