Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Quote
Interests
Accomplishments
RegisteredNurse
MELISSA SUSAN LEE

MELISSA SUSAN LEE

Emergency Room Nurse Extern
Blue Ridge,VA

Summary

A highly skilled and confident medical professional with over 20 years of experience in providing exceptional patient care in a variety of medical settings. Through my expertise in direct patient care in areas such as ER, ICU, OR, Open Heart OR, Vascular OR, NICU, Pediatric Dental, Trauma, CT, MRI, IR, Cath Lab, Endoscopy, and the PICC line team setting, I have developed a deep understanding of sterile techniques and possess excellent communication and task prioritization skills for effective patient care coordination. I am also an expert in handling airway, breathing, and circulation emergencies and hold current CPR and AED certifications.

My proven track record of delivering quality care to patients is a testament to my confidence in my abilities. My empathetic communication, respectful attitude, and excellent customer service skills have helped me build strong relationships with patients and their families. I have assisted with technical nursing treatments, supported diagnostic procedures, and charted resident records. My ability to stay organized and prioritize tasks in a fast-paced environment is unmatched.

My confidence in handling difficult patients and high-stress situations, combined with my proven ability to remain calm under pressure, makes me an invaluable asset to any medical team. I am passionate about my work and take pride in delivering the highest-quality care possible.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Emergency Room Nurse Extern

Lewis Gale Medical Center
04.2021 - Current
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Participated in continuous learning opportunities to stay updated on current nursing practices, ensuring delivery of evidence-based care.
  • Improved patient satisfaction scores through empathetic listening skills and addressing concerns promptly.
  • Assisted physicians with procedures such as intubations, central line placements, or lumbar punctures as needed.
  • Demonstrated critical thinking skills in rapidly changing situations, making quick decisions that positively impacted patient outcomes.
  • Served as an advocate for patients'' rights while maintaining confidentiality during sensitive situations or difficult conversations with family members.
  • Assisted with training and mentoring new emergency room nursing staff members, sharing expertise and fostering a supportive team environment.
  • Promoted patient safety by recognizing potential signs of health deterioration or adverse reactions to medications and promptly notifying the healthcare team for appropriate intervention.
  • Remained calm and productive during life-threatening situations to maximise positive outcomes.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Evaluated patient histories, complaints, and current symptoms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Assisted nursing team with answering phones and updating medical charts.
  • Took and followed detailed directions from others.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting
  • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Insert peripheral IVs
  • Disinfected tools, equipment and surfaces between patients.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.

Pediatric Care Technician

Carilion Roanoke Memorial Hospital
04.2020 - 11.2020
    • Increased patient satisfaction by providing compassionate and efficient pediatric care.
    • Monitored vital signs and reported any changes or concerns to medical staff for timely intervention.

      • Reduced anxiety in patients by utilizing age-appropriate communication techniques and establishing rapport.
      • Ensured continuity of care by effectively communicating patient needs during shift handoffs between team members.
      • Served as a mentor for new Pediatric Care Technicians, offering guidance and sharing expertise to facilitate their growth.
      • Demonstrated strong critical thinking skills while working under pressure during high acuity situations involving complex pediatric cases.
      • Cleaned and sterilized instruments, equipment and surfaces.

        • Improved patient care by accurately interpreting and reporting cardiac monitor readings.
        • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
        • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
        • Facilitated personal hygiene management, feeding and ambulation.
        • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Cardiac Monitor Technician/Critical Care Technician

Carilion Roanoke Memorial Hospital
12.2017 - 10.2019
  • Improved patient care by accurately interpreting and reporting cardiac monitor readings.
  • Enhanced communication between medical staff by providing timely updates on patient cardiac status.
  • Supported the medical team during emergencies, assisting with CPR and defibrillation as needed.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Emergency Room Technician/ Critical Care Tech

Lewis Gale Medical Center
03.2015 - 10.2017
    • Monitored vital signs, such as blood pressure and pulse
    • Responded appropriately to the physical, emotional and developmental needs of patients
    • Tested and recorded blood glucose levels
    • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
    • Helped patients move in and out of beds, baths, wheelchairs and automobiles
    • Assisted with patient transfer and ambulation
    • Followed safe lifting techniques and individual resident lifting instructions
    • Transported patients to other areas of the hospital in wheelchairs and gurneys
    • Assisted in cleansing enemas, catheterization and bladder irrigations
    • Assisted patients with ambulation and crutch walking
    • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs
    • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy
    • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
    • Reported any unusual circumstances in the patients' condition or environment
    • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
    • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
    • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities

      • Demonstrated high standards of performance, including teamwork, communication and compassion.
      • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
      • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
      • Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
      • Demonstrated adaptability in fast-paced environments by managing multiple tasks
      • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
      • Performed quality assurance checks on medical equipment, promptly identifying and reporting any malfunctions or maintenance needs.
      • Assisted with resuscitation, CPR, and emergency airway procedures.

        • Quickly responded to codes and cardiac monitor alarms.
        • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
        • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
        • Safely transported patients by wheelchair, stretcher, or bed to other units.
        • Worked with nurses to assess patients and prepare for tests and procedures.
        • Measured and fit crutches and canes, instructing patients on proper use of support devices.
        • Continuously monitored patients and reported changes to head nurses and physicians.
        • Supported patients and family members, actively listening to concerns and offering compassionate care.
        • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
        • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
        • Preformed EKG's
        • Preformed Covid, Flu, RSV, Strep testing on adults and pediatrics
        • Set rooms up according to patient procedures

Cardiac Monitor Technician/Patient Care Technician

Lewis Gale Medical Center
11.2014 - 03.2015
  • Enhanced communication between medical staff by providing timely updates on patient cardiac status.
  • Improved patient care by accurately interpreting and reporting cardiac monitor readings.
  • Supported the medical team during emergencies, assisting with CPR and defibrillation as needed.
  • Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Provided instruction on Holter monitor and connected patient to analyzer.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Collected and transported specimens to prepare for lab testing.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Anesthesia Technician

Lewis Gale Medical Center
06.2013 - 06.2014
    • Improved patient comfort by assisting anesthesia providers with the timely administration of medications and monitoring.
    • Enhanced patient safety by conducting routine inspections and troubleshooting issues with anesthesia machines and devices.
    • Maintained a high standard of care by adhering to strict infection control guidelines when handling anesthesia equipment.
    • Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
    • Contributed to a positive work environment by providing ongoing support to anesthesia providers throughout each procedure.
    • Demonstrated professionalism and attentiveness while responding to urgent situations involving anesthesiology requirements or emergencies swiftly.
    • Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
    • Maintained sterile anesthesia supplies within expiration date.
    • Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
    • Assisted with transports of invasively monitored O.R. and I.C.U. Patients.
    • Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
    • Provided airway management interventions, tracheal intubation and ventilatory support.
    • Assisted anesthesiologists in the administration of regional, general, and local anesthesia for various surgical procedures.
    • Assisted with the training and onboarding of new anesthesia technicians, fostering a supportive and knowledgeable team environment.

Anesthesia Tech II

Carilion Clinic
08.2006 - 06.2011
    • Worked under the guidance of the Anesthesiologist and other medical professionals in the operating room or other sterile settings
    • Responsible for recording and monitoring vital signs while the patient is under anesthesia
    • Assist with intubation and extubation
    • Responsible for inspection of all operating room equipment used by the anesthesiologist
    • Responsible for collaborating all electronic equipment, as well as sterilizing anesthesia machinery prior to surgery
    • Prepare emergency I.V.'s for cardiac surgery, vascular surgery, and general surgery
    • Assist with sterile aortic ballooning during cardiac surgery
    • Run ISTAT and Glucose monitor
    • Set up and assist with Arterial and Swanz Ganz lines using sterile technique
    • Set up and assist with PIC line placement using sterile technique.
    • Enhanced user experience by addressing and resolving technical issues promptly.
    • Improved patient comfort by assisting anesthesia providers with the timely administration of medications and monitoring.
    • Streamlined workflow for smoother procedures by maintaining anesthesia equipment, supplies, and documentation.
    • Enhanced patient safety by conducting routine inspections and troubleshooting issues with anesthesia machines and devices.
    • Maintained a high standard of care by adhering to strict infection control guidelines when handling anesthesia equipment.
    • Provided exceptional patient care, ensuring proper positioning during surgery to minimize discomfort or injury risk.
    • Contributed to a positive work environment by providing ongoing support to anesthesia providers throughout each procedure.
    • Accelerated recovery process post-surgery by properly setting up and managing ventilators, oxygen delivery systems, and other respiratory equipment.
    • Minimized waste while maximizing resource availability, efficiently balancing inventory levels for essential anesthesia supplies.
    • Demonstrated professionalism and attentiveness while responding to urgent situations involving anesthesiology requirements or emergencies swiftly.
    • Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
    • Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
    • Maintained sterile anesthesia supplies within expiration date.
    • Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
    • Assisted with transports of invasively monitored O.R. and I.C.U. patients.
    • Verified availability of operating room supplies, medications and gases.
    • Pretested and calibrated anesthesia delivery systems and monitors.
    • Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
    • Provided airway management interventions, tracheal

      • intubation and ventilatory support.

      • Scheduled repairs for malfunctioning equipment and kept accurate records of all medical components and machines for optimal efficiency.
      • Assisted Anesthesiologist with Arterial Line placement, Swan-Ganzz, and Central line placement.
      • Responsible to ensure that the equipment and supplies necessary for administering anesthesia are appropriately set up and ready to use in various departments and scenarios. This includes a wide range of areas, such as the operating room (OR), Open Heart OR, Vascular OR, Neonatal Intensive Care Unit (NICU), Pediatric Dental facility, Emergency Room (ER), Endoscopy suite, Pediatric Endoscopy unit, Labor and Delivery area, Trauma Rooms, Magnetic Resonance Imaging (MRI) room, Interventional Radiology (IR) suite, Computed Tomography (CT) scan area, and NICU.

CNA/Restoration Technician

Berkshire Health And Rehab Center
11.2001 - 09.2005
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.

Education

Associate Degree In Nursing - Nursing

Galen College of Nursing
Roanoke, VA
03.2025

LPN - Nursing

ECPI University
Roanoke, VA
08.2024

High School Diploma -

William Fleming High School
Roanoke, Va
06.2001

Skills

As a medical professional, I bring a wide range of proficiencies in various medical procedures and practices, which I will now detail:

  • Extensive training in anesthesia technology equips me with the knowledge of anesthesia drugs, breathing circuit assembly, and anesthesia machine setup and troubleshooting This practical understanding extends to a variety of intubation tubes and sizes, Mac and Miller incubating blades, difficult airway management, bronchoscopy assistance, extubation assistance, and sedation techniques
  • Extensive experience in sterile arterial line, central line, Swann Ganz, and PICC line placement, in addition to performing ultrasound-guided procedures, demonstrates a high level of expertise in sterile technique I have experience assisting with cardiac, vascular, general, pediatric, and trauma surgeries and intubation I am highly proficient in running rapid infusers and setting up arterial, central line, and Swan Ganz procedures
  • Comprehensive skill set spans infection control standards, patient-focused care, and sharp critical thinking I also bring creative problem-solving, adaptable learning, and a calm demeanor under pressure My professional bedside manner, compassionate caregiving, and efficient and reliable teamwork further enhance my capabilities I am well-versed in HIPAA compliance, ethics awareness, and patient advocacy My knowledge extends to pharmacology, medical terminology, anatomy and physiology, dementia and Alzheimer's care, care for patients with high risk of self-injury, and de-escalation skills, making me a well-rounded and capable medical professional
  • Well-versed in emergency procedures, physical examination assisting, CPR/first aid procedures, airway management, prioritizing stat orders, emptying catheter bags, simple dressings, orthopedic splints, suctioning, cardiac monitoring, electrocardiogram interpretation, pulse oximetry monitoring, invasive blood pressure monitoring, sepsis awareness and training, ambulating and repositioning patients, patient bathing, catheter care, patient feeding, documenting I&O, emptying special drains and documenting, glucose monitoring, venipuncture/blood draw, and skilled IV insertion
  • Excellent organizational skills, task prioritization, adaptability and flexibility, attention to detail, problem-solving skills, self-motivation, emotional resilience, excellent verbal and written communication skills, proficiency in Microsoft Word, eagerness to learn new skills, specimen collection, antibody screening, BAC screening/drug screen collection, point-of-care testing, test results interpretation, hazardous waste disposal, incoming call reception, medical charting, Epic Systems, preparing treatment rooms, and supply ordering My adaptability and eagerness to learn new skills instill confidence in my ability to handle any challenge that may arise
  • I have a deep passion for end-of-life care and post-mortem care procedures, and I possess knowledge in pain assessment and physical assessment and excellent verbal and written communication skills This passion drives my dedication and empathy to provide the best possible care during these sensitive times
  • Patient Management

Certification

  • First Aid Certification
  • Certified Nurses Aide
  • BCLS Certification

Affiliations

Special Olympics Volunteer for 10 years

Timeline

Emergency Room Nurse Extern

Lewis Gale Medical Center
04.2021 - Current

Pediatric Care Technician

Carilion Roanoke Memorial Hospital
04.2020 - 11.2020

Cardiac Monitor Technician/Critical Care Technician

Carilion Roanoke Memorial Hospital
12.2017 - 10.2019

Emergency Room Technician/ Critical Care Tech

Lewis Gale Medical Center
03.2015 - 10.2017

Cardiac Monitor Technician/Patient Care Technician

Lewis Gale Medical Center
11.2014 - 03.2015

Anesthesia Technician

Lewis Gale Medical Center
06.2013 - 06.2014

Anesthesia Tech II

Carilion Clinic
08.2006 - 06.2011

CNA/Restoration Technician

Berkshire Health And Rehab Center
11.2001 - 09.2005

Associate Degree In Nursing - Nursing

Galen College of Nursing

LPN - Nursing

ECPI University

High School Diploma -

William Fleming High School

Quote

Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer

Interests

Decorating

Watching documentaries( history, criminal, psychosocial)

Forensics

Cooking

Cleaning

Refurbishing Furniture

Accomplishments

  • I have been successful in receiving multiple awards for my exceptional ability to identify patients with Sepsis, initiating the necessary treatment with utmost precision and efficiency, all within a timely manner.
  • IReceived numerous awards for my dedication and commitment towards providing exceptional care to my patients. Several of my patients have taken the time to write letters commending my efforts in ensuring that they feel safe, cared for, and not judged. Their kind words of appreciation have been a source of inspiration for me to continue going the extra mile in providing compassionate care to all those in need.

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MELISSA SUSAN LEEEmergency Room Nurse Extern