Melissa V. Pazos Araujo
Loves Park,IL
Summary
Versatile and results-oriented professional with a comprehensive background in project management and operations across different fields. Brings a personal understanding of medical residency programs, including rotation scheduling and resident support needs, through family involvement. Prepared to leverage this unique perspective and a wide-ranging network of doctors to enhance program operations and contribute positively to the educational experience of residents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Papaito Service LLC
09.2021 - Current
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Phlebotomy Externship
Mercy Health Hospital
03.2024 - 05.2024
- Will gain hands-on experience in venipuncture and specimen processing, along with improving strong patient interaction skills.
Ice Cream Server
GROM Gelateria
08.2018 - 07.2019
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Assisted in inventory management, reducing waste and optimizing product usage.
Co-founder & Organizer
Panonymous
04.2018 - 01.2019
- Directed over 10 fundraising events to support Venezuelan healthcare needs, demonstrating adeptness in project management and international collaboration
- Raised over $3,000 for medical supplies, showcasing strong organizational and communication skills
Hotel Manager
Fornelli Tower
01.2017 - 02.2018
- Managed complex scheduling and service requests, enhancing operational efficiency and tenant satisfaction through effective administrative skills.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Counselor
Grupo Lagunazo C.A.
01.2014 - 01.2017
- Coordinated daily activities and supported campers, providing leadership and conflict-resolution skills in a fast-paced environment.
Education
Associate of Science -
Rock Valley College
Rockford, IL01.2025
Phlebotomy Certification - Phlebotomy
Rock Valley College
Rockford, IL05.2024
Skills
- Project Management & Coordination: Experienced in overseeing projects from concept to completion, with a keen ability to multitask and prioritize
- Administrative Competencies: Skilled in handling sensitive information, scheduling, and maintaining confidentiality
- Healthcare Knowledge: Understanding of basic clinical procedures and patient care
- Budget Administration: Utilizing Intuit Quickbooks to simplify tasks such as bookkeeping, bank reconciliation, and budgeting
Future Goals
Determined to deepen my expertise within the healthcare field, I plan to engage in continued learning and professional development. This ambition is driven by a desire to expand my clinical knowledge and interdisciplinary skills, with the ultimate goal of contributing more effectively to healthcare education and administration.
Certification
- 2024: ASCP Phlebotomy Technician Certification
- 2023: Project Management for Healthcare Projects, Project Management Health Care Projects
- 2023: Human Resources and Payroll, LinkedIn
- 2023: Leadership through Storytelling, LinkedIn
- 2023: BLS Certification, American Heart Association
Leadership And Volunteer Experience
- Vice-President, Healthcare Club, Rock Valley College, 2023
- Sonography Shadowing Experience, Swedish American Hospital, Rockford, IL, 2022
- Volunteer, Noah's Ark Animal Sanctuary, Rockford, IL, 2019
- Volunteer, Pet Smart, Rockford, IL, 2019
Languages
Spanish
Native or Bilingual
Italian
Full Professional
English
Full Professional
Timeline
Phlebotomy Externship
Mercy Health Hospital
03.2024 - 05.2024
Human Resources Manager
Papaito Service LLC
09.2021 - Current
Ice Cream Server
GROM Gelateria
08.2018 - 07.2019
Co-founder & Organizer
Panonymous
04.2018 - 01.2019
Hotel Manager
Fornelli Tower
01.2017 - 02.2018
Counselor
Grupo Lagunazo C.A.
01.2014 - 01.2017
Associate of Science -
Rock Valley College
Phlebotomy Certification - Phlebotomy
Rock Valley College