MELISSA WAVE HOPKINS
Summary
Diligent and reliable Picker & Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Maintains focus and positive attitude in stressful situations and high-volume environments
Overview
9
9
years of professional experience
Work History
Senior Picker/Packer/Decant
Digi-Key/Express
03.2023 - Current
- Cross-trained in pack, pick, decant, gray shelf, & migrations
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Intake Coordinator
Bella Dora's
01.2020 - 09.2020
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Improved efficiency within the department by prioritizing tasks and managing time effectively.
Manager/Barista
Mickey's Cafe And Organics
03.2016 - 09.2022
- Created beverages based on guest orders, including smoothies, shakes, coffees, teas, and fresh-squeezed juices.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Education
Associate of Science - Behavioral Sciences
St. Petersburg College
Clearwater, FL05.2021
Skills
- Exceptional Customer Service
- Organized and Attention to detail
- POS System & Computer literate
- Time Management
- Cash handling and Payment processing
- Multi-tasking
- Adaptable, collaborative team player
- Production Optimization
- Quality Inspections
Timeline
Senior Picker/Packer/Decant
Digi-Key/Express
03.2023 - Current
Intake Coordinator
Bella Dora's
01.2020 - 09.2020
Manager/Barista
Mickey's Cafe And Organics
03.2016 - 09.2022
Associate of Science - Behavioral Sciences
St. Petersburg College