Summary
Overview
Work History
Skills
Certification
Work Availability
Software
Accomplishments
Work Preference
Websites
Timeline
Generic
ME L I S S E  GREGG

ME L I S S E GREGG

Muskegon,MI

Summary

Highly organized and professional individual with a strong background in customer satisfaction, problem-solving skills, and adaptability. Recognized for dedication, a positive attitude, and consistently meeting deadlines. Demonstrates a hardworking and passionate approach, with a proven ability to handle multiple projects with accuracy, and efficiency. Detail-oriented and self-motivated, with a swift capacity to learn and apply new skills. Thrives under pressure in demanding environments, both individually and collaboratively.

Overview

25
25
years of professional experience

Work History

Director of Finance

EXECUTIVE AIR TRANSPORT
Muskegon, MI
05.2023 - 07.2024
  • Led QuickBooks desktop migration, improving accuracy, and streamlining daily operations for AP/AR departments
  • Proactively spearheaded a $150K AR recovery
  • Negotiated financial terms with vendors, resulting in higher credit limits, preferable terms, and improved rates
  • Strengthened customer and vendor relationships through transparent communication
  • Secured customer and vendor contracts resulting in mutually agreed upon terms
  • Assisted with recruiting, interviewing, and hiring new department employees
  • Prepared invoices for AR, posted timely payments
  • Recorded invoices for AP, processed weekly remittances
  • Prepared monthly AP/AR reconciliation
  • Prepared monthly expense accounts reconciliation

Office Manager

AIRCRAFT INSPECTION SERVICES
Grand Rapids, MI
07.2016 - 05.2023
  • Managed busy team schedule and coordination of all inspections
  • Identified and communicated required inspection preparations performed by customer, resulting in on-site efficiency
  • Handled sensitive customer information with utmost confidentiality, maintaining trust and integrity
  • Responsible for reviewing and recording detailed inspection data for three locations to maintain FAA compliance
  • Weekly reconciliation of AP/AR to assure accurate billing and payment processing
  • Prepared invoices for AR, posted daily payments
  • Recorded invoices for AP, processed remittances
  • Generated job quotes, purchase orders and work orders
  • Prepared weekly expense accounts reconciliation
  • Oversaw office inventory and supplies, proactively ordering to prevent shortages

Maintenance Supervisor

SHOFFNER MECHANICAL SERVICES
Knoxville, TN
08.2011 - 07.2016
  • Supervised team of service technicians, managed hectic service schedule
  • Monitored daily progress, resulting in on-time completion, work quality to company standards, and customer satisfaction
  • Created and maintained inventory parts, and equipment list
  • Developed and fostered customer relationships, negotiated customer contracts
  • Trained team members to utilize company software and provided guidance on company policies and procedures

Skills

  • QuickBooks Certified
  • Office Suite
  • Google Docs
  • Dropbox
  • Adobe
  • Outlook
  • Customer Relations and Development
  • Interpersonal Skills
  • Effective Communication
  • Active Listening
  • Problem-solving Skills
  • Decision-making Abilities
  • Time-management
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Recruitment
  • Hiring
  • Training Staff

Certification

QuickBooks Desktop

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office, Adobe, Outlook, QuickBooks, Google Docs, Team Calendar

Accomplishments

  • Led QuickBooks desktop migration, improving accuracy, and streamlining daily operations for AP/AR departments
  • Spearheaded a $150K AR recovery
  • Supervised team of eight staff members
  • Used Microsoft Excel to develop inventory tracking spreadsheets

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leaveCompany Culture

Timeline

Director of Finance

EXECUTIVE AIR TRANSPORT
05.2023 - 07.2024

Office Manager

AIRCRAFT INSPECTION SERVICES
07.2016 - 05.2023

Maintenance Supervisor

SHOFFNER MECHANICAL SERVICES
08.2011 - 07.2016
ME L I S S E GREGG