Melisss Williams
Burlington,United States (+1)
Summary
Proficient and caring health care team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Acts, The Evergreens
08.2023 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Administrative Assistant
American Hotel Register Company
06.2016 - 09.2021
- Responsibilities: Inputting daily reports containing crucial numbers and data for corporate
- Overseeing four outlook emails for the distribution center and answering all emails in a timely manner
- Problem solving with order inquiry issues and prioritizing urgent orders
- Crediting customers on returned orders
- Cross trained on checking, processing and shipping orders
- Handle all HR related questions from associates
- Assist any customers that choose order pick up at the Distribution Center
- General office administration including faxing, filing and scheduling
- Provided administrative support for all management as well as hourly associates
- Managed records for our monthly bills, Associate information, and important building documents
- Maintained warehouse supply inventory as well as ordering from the vendors within means and budget
- Locate any credits due from suppliers due to shipment shortages or damages
- Ensure all daily receiving documents are properly entered with proof of signatures, shortages and damages to ensure we can obtain a future credit.
Shipping Clerk
Sports Authority
08.2015 - 06.2016
- Responsibilities: Material Handler
- Ability to properly operate the voice unit
- Maintain an outstanding productivity level
- Shipping clerk
- Assign stores for deliveries and route the trucks with approval from the trucking company
- Manage shipping trucks and delegate to the yard jockey
- Route which stores pallets are loaded first to coincide with the delivery route
- Delegate the deliveries for the EO’S to load
- Work alongside the transportation manager
- Complete daily documents for the store and corporate
- Create bills
- Organize and file bills
- Create and document seals for the trailers to ensure they are not opened until delivery.
Personalization Specialist / Team Lead
Party City
09.2009 - 07.2015
- Responsibilities: Team Leadership
- Personalization Specialist
- Opening and/closing the store
- Ordering merchandise and supplies
- Receiving and processing the truck
- Lows and Out / Cycle count
- Daily stocking of products to ensure sections are full and presentable
- Daily paperwork and filing
- Counting out the cash tills and processing daily bank deposits
- Seasonal and weekly moves throughout the store
- Delegating and time managing myself and other employees
- Ensuring the store is presentable at all times
- Resolving any issues that may occur
- Satisfying, connecting and being personable with every customer to ensure they have a great experience
- Grow a clientele for our design studio which prints custom invitations, banners and more on site
- Designing, printing and processing customers custom orders.
Deli Worker
Mattson's Market
10.2011 - 06.2012
- Responsibilities: Following and abiding by both the store and state policies/regulations
- Keeping the workplace safe and accident free
- Properly operating slicers and knives
- Fulfill Deli and hoagie orders
- Ensuring each customer is satisfied with fast and accurate service
- Keep a clean and spotless environment
- Stocking and cycling ensuring items are within expiration dates.
Treat Team Member
Rita's Italian Ice
03.2010 - 09.2011
- Responsibilities: Maintaining a clean and sanitized workplace
- Providing a positive environment and experience for the customers
- Mix all the water ice every hour to ensure quality
- Keep all supplies and products stocked
- Handling the orders in a neat, fast and timely manner
- Following both store and state policy/regulations.
Education
Licensed Practical Nurse -
Burlington County Institute of Technology
Westampton, NJ07.2023
High School Diploma -
Burlington Township High School
Burlington, NJ06.2012
Skills
- Indirect / Direct Patient Care
- Quality Assurance
- Documenting Behaviors
- Transporting Patients
- Clinical Documentation
- Patient Care
Certification
- Licensed Practical Nurse – Active
- Certified Nursing Assistant – Active
- CPR/Basic Life Skills - Active
Timeline
Certified Nursing Assistant
Acts, The Evergreens
08.2023 - Current
Administrative Assistant
American Hotel Register Company
06.2016 - 09.2021
Shipping Clerk
Sports Authority
08.2015 - 06.2016
Deli Worker
Mattson's Market
10.2011 - 06.2012
Treat Team Member
Rita's Italian Ice
03.2010 - 09.2011
Personalization Specialist / Team Lead
Party City
09.2009 - 07.2015
Licensed Practical Nurse -
Burlington County Institute of Technology
High School Diploma -
Burlington Township High School