Summary
Overview
Work History
Education
Skills
Timeline
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Melita Watson

Atlanta,Georgia

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

11
11
years of professional experience

Work History

Manager

Fresh Food Town
Clarkston, GA
04.2018 - Current
  • Provided guidance and support to team members leading to improved job performance.
  • Maintained compliance with industry regulations and company policies.
  • Demonstrated strong leadership abilities in times of organizational change and crisis.
  • Resolved customer problems promptly and effectively, enhancing overall customer satisfaction.
  • Oversaw a team of 5 employees, resulting in high productivity and excellent customer service.

Cashier

Piggly Wiggly Supermarket
Atlanta, GA
06.2013 - 03.2018
  • Efficient and accurate operation of cash register, with experience processing payments by multiple methods including cash, check, credit card, gift card and automatic debit.
  • Ensured cleanliness of checkout area by regularly sanitizing countertops, registers, windowsills, and floors.
  • Provided excellent customer service by warmly welcoming and assisting customers with inquiries related to the store's offerings.
  • Delivered exceptional customer service by utilizing active listening and engagement techniques.

Education

High School Diploma -

Richmond High School
Richmond, CA
06-1997

Skills

  • Verbal and written communication
  • Team Leadership
  • Staff Management
  • Complex Problem-Solving
  • Customer Service
  • Organizational abilities

Timeline

Manager

Fresh Food Town
04.2018 - Current

Cashier

Piggly Wiggly Supermarket
06.2013 - 03.2018

High School Diploma -

Richmond High School

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Melita Watson