Meliya Zarate
Spokane,WA
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
8
8
years of professional experience
Work History
Flagger
Labors Local 328
04.2024 - Current
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
- Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
Housekeeping Room Attendant
Northern Quest Casino
02.2024 - 03.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Restaurant Hostess
La Presa Mexican Restaurant
01.2019 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Fast Food Worker
Burger King
06.2018 - 12.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Field Worker
Family Friend
04.2017 - 07.2017
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Weeded, thinned and pruned crops to encourage good growth.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
Education
High School Diploma -
Chiawana High School
Pasco06-2019
Skills
- Signaling Techniques
- Safety policies and measures
- Construction work understanding
- Quick Decision Making
- Customer Service
- Strong multitasking
- Safe Food Handling
- High-volume dining
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
Languages
Spanish
Limited Working
Timeline
Flagger
Labors Local 328
04.2024 - Current
Housekeeping Room Attendant
Northern Quest Casino
02.2024 - 03.2024
Restaurant Hostess
La Presa Mexican Restaurant
01.2019 - 02.2024
Fast Food Worker
Burger King
06.2018 - 12.2018
Field Worker
Family Friend
04.2017 - 07.2017
High School Diploma -
Chiawana High School
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