Meliza Alfonso
Tampa,FL
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
Work History
Towers of Chanel Side
Front Desk Office
Tampa, FL
08.2020 - 02.2025
- Greets clients with courtesy and announces their arrival to the necessary departments.
- Handles incoming calls on a multi-line phone system and directs them to the correct staff member while answering general information questions as required.
- Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed,a clean and organized reception area to uphold company image.
- Assisted with scheduling appointments for clients and visitors.
- Organized conference room bookings for internal meetings or external events.
- Greeted visitors and provided them with assistance.
- Responded to emails and directed inquiries to appropriate personnel.
- Assisted with scheduling appointments for guests and clients.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
El Redentor
Tampa, FL06-2019
Skills
- Mail handling
- Customer assistance and interaction
- Meeting scheduling
- Work prioritization
- Access control
- Bilingual
Timeline
Towers of Chanel Side
Front Desk Office
08.2020 - 02.2025
El Redentor