Mellaney Weeks
Hazel Crest,IL
Summary
Organized and reliable team player that can adapt to changes seamlessly. Courteous and professional, always delivering above and beyond customer service and personalized attention. Detail oriented and precise. Positive attitude and willingness to take on additional responsibilities to further the team.
Overview
9
9
years of professional experience
Work History
Central Sterile Processing Technician I
University of Chicago Medicine
Hyde Park, IL
01.2024 - Current
- Maintained inventory levels of sterile supplies and monitored stock usage.
- Responded quickly to requests from operating rooms and other departments.
- Implemented changes based on feedback from surgeons or other healthcare professionals.
- Ensured crash carts were properly stocked with necessary medical supplies.
- Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
Delivery Driver/Dispatcher
Priority Parcels LLC
Melrose Park, IL
06.2019 - 07.2023
- Maintained the highest rating of safety and performance year over year
- Kept detailed records of deliveries, meeting and exceeding customer expectations for timeliness and efficiency
- Took on additional responsibilities including obtaining a Class C license and adhering to DOT guidelines for local and federal requirements.
- Trained new delivery personnel in all aspects of the job, including safety regulations.
- Managed and supervised delivery drivers to ensure customer satisfaction and on-time deliveries.
- Responded quickly to emergency situations such as breakdowns or hazardous road conditions.
- Monitored driver performance for quality assurance purposes.
Oral Surgery Assistant
Oral and Maxillofacial Surgery Of Chicago
Orland Park, IL
08.2021 - 11.2022
- Prepared treatment room for patients by adhering to prescribed procedures and protocols
- Prepared and sterilized surgical instruments, materials, and equipment in accordance with infection control and biohazard protocols
- Prepared patients for surgery and monitored vital signs during procedure
- Assisted surgeon in procedures
- Providing patients with information on oral care, treatment plans and postoperative outcomes
- Monitoring stock of surgical supplies, medications and replenished as needed
- Took X-ray (CT and Panoramic scans).
Department Manager
Walmart Supercenter
Orland Park, IL
09.2016 - 06.2019
- Created daily and weekly sales plans in conjunction with the management team based on trends and projections
- Prepared detailed reports for management to review trends, sales and inventory data and support shrink minimization and safety awareness
- Coached and recognized performance across associates to motivate and train associates on sales strategies and tactics
- Formulated pricing policies by reviewing merchandising activities and determining if additional weeks of support were needed.
Asset Protection Associate
Walmart Supercenter
08.2015 - 09.2016
- Maintained and provided detailed and legal information to management and law enforcement such as a shoplifter's personal information and incident details, entered into APIS case management for tracking
- Performed and recorded facility information and matrix performance evaluations by updating associates on actions that needed to be updated or corrected and provided recommended solutions
- Organized and tracked inventory to assure there were no losses/shrink, performed audits to enforce asset protection procedures while following safety guidelines and identify target areas with higher losses
- Accompanied other AP associates to collaborate on merchandise protection plan by securing high value items
- Informed management team on accident loss trends and 'hot spot' locations by developing effective risk control solutions
- Partnered with maintenance department to check appropriate spill stations are restocked, equipped and readily available to associates to bolster preventative safety risk measures
- Organized and facilitated weekly safety team meetings for entire store by updating them on trends and presenting themed safety topics and procedures
- Maintained clear and updated safety policies and AP09 to ensure all associates are secure during high peek theft months and seasons.
Property/Equipment Management
Uhaul Moving and Storage
01.2015 - 01.2016
- Performed truck and facility inspections to insure OSHA safety standards are met and rental property meet company standards
- Instructed customers on proper equipment use through tutorials on equipment usage to prevent malfunctions to insure a smooth customer experience
- Restocked inventory by retrieving rental trucks from different facilities and re-ordering merchandise.
Account Management
Uhaul Moving and Storage
- Reviewed accounts daily to decrease collections process by making phone calls to actively communicate the needs of customers to prevent sales loss due to unreturned equipment
- Presented electronic and manual contracts to customers using POS to grant customers authorization to use facility or equipment
- Invoiced independent buyers of trucks by collaborating with district market manager to negotiate selling price based on vehicle value.
Education
Dental Assistant Training And LabWork/Live Patient Externship -
Springboard Dental Institute
09-2022
License -
DOT - Class C Non- CDL
12.2021
Diploma -
Hillcrest High School
05.2012
Skills
- Sterilization and infection control, including current Covid guidelines
- Taking and processing digital and film x-rays
- Set up and break down operatories
- Taking impressions
- Pouring up models
- Pre and post-op instructions
- Proficient at assisting with dental procedures & cleanings
- Proficient at assisting with front office and administrative duties
- Account Management
- Record Keeping
- Relationship Building
- Team Building
- Performance Management
- Scheduling
- Case cart assembly
- Computerized tracking
- Supply Management
- Loss Prevention
- Clerical Skills
- Customer Service
- Leadership Skills
References
- Bret O'donnell, (708) 297-5685, CEO & Founder, Springboard Institute
- Nallely Gass, (773) 405-6591, Supervisor/Owner, Priority Parcels LLC.
- Felicia Blanton, (708) 864-0075, Manager, Walmart
Timeline
Central Sterile Processing Technician I
University of Chicago Medicine
01.2024 - Current
Oral Surgery Assistant
Oral and Maxillofacial Surgery Of Chicago
08.2021 - 11.2022
Delivery Driver/Dispatcher
Priority Parcels LLC
06.2019 - 07.2023
Department Manager
Walmart Supercenter
09.2016 - 06.2019
Asset Protection Associate
Walmart Supercenter
08.2015 - 09.2016
Property/Equipment Management
Uhaul Moving and Storage
01.2015 - 01.2016
Account Management
Uhaul Moving and Storage
Dental Assistant Training And LabWork/Live Patient Externship -
Springboard Dental Institute
License -
DOT - Class C Non- CDL
Diploma -
Hillcrest High School