Mellisa Alleyne
Rockaway Beach
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
The Brooklyn Hospital
10.2023 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- post-mortem care
- ekg, phlebotomy
Medical Assistant
Bayview Urgent Care
06.2021 - 10.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient spirometry.
- Completed EKGs and other tests based on patient presentation in office.
- Laboratory testing
Medical Assistant
ASC of Rockaway Beach
09.2020 - 06.2021
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, medication information, symptoms, and allergies.
- schedule appointments for doctor visits and procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Associate of Arts -
Kingsborough Community College
Brooklyn, NY01-2024
Skills
- Basic life support
- CPR certification
- EKG
- Phlebotomy
Timeline
Patient Care Technician
The Brooklyn Hospital
10.2023 - Current
Medical Assistant
Bayview Urgent Care
06.2021 - 10.2023
Medical Assistant
ASC of Rockaway Beach
09.2020 - 06.2021
Associate of Arts -
Kingsborough Community College
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