Mellisa Gilman

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

Des Moines Community College

01.2020 - Current

Everystep

Des Moines, IA

10.2017 - 07.2021

Provided compassionate care to terminally ill patients and their families
Assisted with personal care, medication administration, and emotional support
Maintained a clean and comfortable environment to promote patient comfort
Collaborated with interdisciplinary team to ensure holistic care for each individual.
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.

Optimae

Des Moines, IA

02.2008 - 10.2017

Facilitated social activities and outings to enhance community integration and social skills
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Maintained accurate documentation of services provided and progress towards individual goals
Provided daily living support to individuals with disabilities, assisting with personal care tasks.
Administered medication as directed by physician.

Des Moines Area Community College

Ankeny, IA