Summary
Overview
Work History
Education
Skills
Interests
Timeline
Intern

MELLISA MITCHELL

Clovis,Ca

Summary

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.

Overview

18
18
years of professional experience

Work History

Executive Assistant

Jim's Guns, Ammo & Repair
Nampa, ID
01.2021 - 06.2023
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Managed and tracked expenses to meet company budget requirements.
  • Obtained signatures for financial documents and internal and external invoices.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Assisted Owner with hiring process which included: Development of job descriptions, posting to social media, interviewing, hiring and onboarding.
  • Planned store events such as Anniversaries, Gun Shows, etc.
  • Assisted in planning and executing sales and marketing tactics.
  • Visited local competitors to keep marketing advantage.

Executive Assistant to the Vice President

State Center Community College District
Madera, CA
11.2020 - 01.2021
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Researched and prepared information for presentations to high-level executives.
  • Coordinated multiple schedules using online calendaring system.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Managed and tracked expenses to meet company budget requirements.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Obtained signatures for financial documents and internal and external invoices.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.

Administrative Assistant

State Center Community College District
Fresno, CA
07.2018 - 03.2020
  • Composed email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives
  • Assessed training needs, using employee surveys and interviews to gather data and make necessary improvements
  • Reviewed training delivery methods to optimize training effectiveness
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks
  • Designed and directed orientation and training programs to meet staff needs
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
  • Guided administrative and professional staff through computer and software problems
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with District policies and procedures
  • Provided Chancellor Dr. Parnell with important data regarding efforts of hiring a diverse and inclusive faculty
  • Planned and executed meetings, lunches and special events for groups of 300+ employees
  • Performed complex administrative management of sensitive and confidential issues.

Department Secretary

State Center Community College District
Fresno, CA
10.2017 - 07.2018
  • Scheduled and coordinated meetings and calendars of high-level decision-makers
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions
  • Met incoming staff and students with professional approach and provided friendly, knowledgeable assistance
  • Supported reception area when needed, including greeting and directing visitors, answering telephone calls and receiving packages
  • Guided administrative and professional staff through computer and software problems
  • Performed complex administrative management of sensitive and confidential issues
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.

Office Assistant III

County Of Fresno - Internal Services
Fresno, CA
09.2015 - 09.2017
  • Received, filed and processed paperwork and documents for on-boarding employees
  • Gathered timesheets to prepare bi-weekly payroll data for processing by payroll coordinator
  • Ensured all program codes and hours were accurate
  • Sorted job applications, vetted candidates and recommended individuals for key positions
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standards
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant Directors and the Board of Supervisors
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Prepared contract agreements and other documentation, as needed
  • Implemented strategies to improve organizational workflows and training while increasing reach to vendors
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Monitored office supply use and stock levels, placing replenishment orders as needed
  • Produced professional and error-free letters, presentations and spreadsheets
  • Kept reception area clean and organized to offer positive first impression to every visitor.

Office Assistant II

County of Fresno - Internal Services
Fresno, CA
02.2014 - 08.2015
  • Implemented new security process for visitors/vendors
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management
  • Managed travel arrangements, agendas and accommodations coordination for Information Technology personnel
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Achieved results in ambiguous environment with high level of accuracy and attention to detail
  • Scheduled meetings for the Director of Information Technology and coordinated materials to be distributed to all attendees.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes
  • Implemented new process for security of building
  • Promoted maintaining work environment focused on quality, communication, collaboration, integration and teamwork
  • President of the Internal Services Employee Club
  • Promoted to Office Assistant III after 6 months

Cosmetics Counter Manager

Gottschalk's
Clovis, CA
11.2005 - 07.2009
Gottschalk's merchandise to verify price and quantity.

Education

Associate of Arts - Natural Sciences

Clovis Community College
Clovis, CA
12.2020

Skills

  • Employee training and development
  • Deadline-driven
  • Travel Coordination
  • Schedule Management
  • Self-starter
  • Customer Service
  • Technical Support
  • Bookkeeping
  • Presentation Development
  • Meticulous Attention to Detail

Interests

ACTIVITIES AND HONORS , Member, Fresno's Leading Young Professionals (2019) Member, Downtown Academy Class VIII (2019)

Timeline

Executive Assistant

Jim's Guns, Ammo & Repair
01.2021 - 06.2023

Executive Assistant to the Vice President

State Center Community College District
11.2020 - 01.2021

Administrative Assistant

State Center Community College District
07.2018 - 03.2020

Department Secretary

State Center Community College District
10.2017 - 07.2018

Office Assistant III

County Of Fresno - Internal Services
09.2015 - 09.2017

Office Assistant II

County of Fresno - Internal Services
02.2014 - 08.2015

Cosmetics Counter Manager

Gottschalk's
11.2005 - 07.2009

Associate of Arts - Natural Sciences

Clovis Community College

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MELLISA MITCHELL