Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mellissa Abbas

Morgan Hill,CA

Summary

Driven and multilingual professional with a strong background in housekeeping and labor, demonstrated at Hotel Cantlie Suites and Novali Gourmet Inc. Excelled in enhancing guest satisfaction through meticulous cleanliness and teamwork. Skilled in time management and fluent in English, French, Arabic, and Berber, consistently delivering high-quality service and support. Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Overview

Work History

Housekeeping Room Attendant

Hotel Cantlie Suites
03.2024 - 05.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

Laborer Worker

Novali Gourmet Inc
12.2023 - 02.2024
  • Ensure all packages are properly packaged and sealed.
  • Pull, pack, weigh, and label products based on daily orders.
  • Keep products separated, organized, and accessible.
  • Follow the best practices of manufacturing and proper safety requirements.
  • Maintain a clean, sanitary, and safe work area.
  • Monitor product quality and report any problems or discrepancies.
  • Perform other duties as assigned.

Education

Bachelor Degree - Biochemistry

Akli Mouhand Oulhadj University
Algeria Bouira
05.2023

Highschool Diploma - Science of Nature And Life

Ferhat Abbas Highschool
Algeria Tendouf
09.2020

Skills

  • Customer service-focused
  • Housekeeping
  • Time Management
  • Guest Service and Support
  • Teamwork and Collaboration
  • Multitasking and Prioritizing
  • Analytical Thinking

Languages

English
Full Professional
French
Native or Bilingual
Arabic
Native or Bilingual
Berber
Native or Bilingual

Timeline

Housekeeping Room Attendant

Hotel Cantlie Suites
03.2024 - 05.2024

Laborer Worker

Novali Gourmet Inc
12.2023 - 02.2024

Bachelor Degree - Biochemistry

Akli Mouhand Oulhadj University

Highschool Diploma - Science of Nature And Life

Ferhat Abbas Highschool
Mellissa Abbas