Mellissa Barnard

Salon Owner/Cosmetologist

Self

11.2015 - Current

Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
Maintained daily, monthly, and quarterly records of costs and revenue.
Organized special events such as styling workshops or themed promotions to engage customers and boost sales revenues.
Consulted with customers to assess needs and propose optimal solutions.
Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
Prepared billings and estimates for customers.
Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Collaborated with local businesses for cross-promotions, increasing brand visibility within the community.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Answered phone calls and emails to schedule client appointments.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.