Mellissa Lambert
Toowoomba,QLD
Summary
I am an enthusiastic, self-motivated, reliable, responsible, and hard working person. I am mature team worker and adaptable to all changing situations. I can work well both in a team environment as well as using my own initiative. I can work well under pressure and adhere to strict deadlines.
Overview
14
14
years of professional experience
Work History
Support Worker
Life Without Barriers
Toowoomba, QLD
08.2017 - 01.2020
- Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
- Improved patient outlook and daily living through compassionate care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Provided clients with emotional support and companionship.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Helped clients get in and out of beds and wheelchairs.
- Followed safe lifting and transferring techniques to transport residents.
- Reported any changes in health or behaviour to nursing staff members promptly.
- Built strong and trusting rapport with clients and loved ones.
- Assisted clients with maintaining good personal hygiene.
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored health and well-being of clients and reported significant health changes.
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
- Consulted with client care team to continually update care plans.
- Drove clients to doctors' appointments and social outings.
- Completed day-to-day duties accurately and efficiently.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Referred involved parties to needed community resources.
- Evaluated and addressed individual client needs and concerns.
- Helped disabled persons access community resources such as housing options or job training programs.
- Transported clients to appointments, social events, and other activities as needed.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Cleaner
Horse and Jockey
Warwick, Qld
10.2006 - 03.2007
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Provided assistance with laundry services when needed.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Created inventory checklists and stocked housekeeping carts.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Production Worker
Wickham Freight Lines
Killarney, Qld
08.2005 - 01.2006
- Followed safety protocols while operating machines and equipment.
- Remove the pototo skins with a knife and cut them into wedges.
- Working efficiently in a fast-paced environment
- Working longs days to get the product required for the day.
Education
Certificate 3 in Community Services
Aurora Training Institute
Toowoomba11-2023
Year 12
Warwick State High School
Warwick11-1995
Skills
- Compassionate and Empathetic
- Ability to work well in a team
- Good communication skills
- Ability to follow directions to complete tasks
- Strong team player
- Flexible and reliable
- Can work independently
- Willingness to learn new things
- Mobility Assistance
- Daily Living Assistance
- Cultural Sensitivity
- Clean Driving Record
- Personal Care Assistance
- Documentation Abilities
- Cleaning and Sanitizing
- Meal Preparation
- Mobility Support
- Meal Planning and Preparation
Affiliations
- I am very family orientated, spending time with my children and close family and friends.
- I love to read a good book and love to grow plants in pots, and to draw, paint and make necklaces and be creative.
REFEREES
Judy Dempsey
Position Supervisor
Company Life without Barriers
Contact number - 0436848805
Janet Karle
Teacher Aide
Warwick Central State School
0400710890
Timeline
Support Worker
Life Without Barriers
08.2017 - 01.2020
Cleaner
Horse and Jockey
10.2006 - 03.2007
Production Worker
Wickham Freight Lines
08.2005 - 01.2006
Certificate 3 in Community Services
Aurora Training Institute
Year 12
Warwick State High School
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