Mellissa Short Craven
Denver,CO
Summary
Reliable customer service professional with 5 years of experience in retail and guest support. Skilled in POS transactions, teamwork, and maintaining clean, organized spaces. Known for attention to detail and steady performance in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Adventure Guide
Maverik
12.2021 - 09.2024
- Assisted guests with friendly service, product questions, and store navigation
- Processed transactions accurately using point-of-sale systems and cash handling procedures
- Stocked merchandise, rotated inventory, and maintained organized sales floors
- Prepared food items following sanitation, quality, and freshness standards
- Cleaned work areas, restrooms, and high-touch surfaces to support safety compliance
- Supported team coverage during peak periods while maintaining efficient customer flow
Cashier
7-Eleven Inc.
12.2018 - 2021
- Processed cash, credit, and debit transactions accurately using POS system.
- Balanced cash drawer and resolved register discrepancies following store procedures.
- Assisted customers with product location, pricing, and checkout questions.
- Restocked merchandise, beverages, and convenience items to maintain organized sales floor.
- Prepared coffee, fountain drinks, and grab-and-go food items according to safety standards.
- Maintained clean checkout area, counters, and high-touch surfaces throughout shift.
- Verified age-restricted purchases and followed compliance guidelines for tobacco and alcohol sales.
Education
Associate of Science - Addiction Recovery
Community College of Aurora
Aurora, CO05-2027
Skills
- Outdoor navigation
- Group leadership
- Conflict resolution
- Customer safety awareness
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Food safety practices
- Multitasking
- Reliability
Timeline
Adventure Guide
Maverik
12.2021 - 09.2024
Cashier
7-Eleven Inc.
12.2018 - 2021
Associate of Science - Addiction Recovery
Community College of Aurora