MELLISSA THOMAS
Dallas
Summary
Dynamic Security Manager with extensive experience in team leadership and conflict resolution. Skilled in conducting security audits, managing incident response teams, and training staff on emergency procedures. Ready to leverage expertise to enhance safety and security in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Manager
Walsh Service LLC
Dallas
01.2024 - Current
- Developed security protocols for facility access and employee safety.
- Managed incident response teams during emergencies and security breaches.
- Conducted regular security audits to identify vulnerabilities and risks.
- Trained staff on emergency procedures and crisis management techniques.
- Collaborated with law enforcement for investigations and security assessments.
- Implemented surveillance system upgrades to enhance monitoring capabilities.
- Oversaw the recruitment and training of new security personnel.
- Reviewed and updated safety policies to comply with regulatory standards.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Security Officer
Centerra at Dallas
Dallas
12.2022 - 01.2024
- Oversaw site patrol at Centerra, enforcing security protocols
- Checked in visitors and staff, ensuring secure access
- Performed routine building checks for potential security breaches
- Addressed security concerns swiftly, minimizing potential risks
- Promoted a secure workspace, boosting staff confidence
- Managed secure access, ensuring safety protocols and efficient entry for all visitors.
House Manager
D&S Community Services
McKinney
09.2020 - 11.2022
- Managed medication administration to ensure health and safety.
- Coordinated doctor appointments for timely medical care.
- Implemented innovative meal preparation strategies.
- Effectively scheduled tasks for efficient operations.
- Streamlined house operations, ensuring timely medication and appointment management.
Caregiver
Baylor Scott & White Health
Dallas
11.2021 - 06.2022
- Helped my patient take a bath
- Helped my patient eat
- Turned my patient every two hours
- Changed my patient if needed
- Assisted with daily living activities, enhancing patient comfort and quality of life.
Caregiver
Baylor Scott & White Health
Dallas
11.2021 - 04.2022
- Helped my patient eat their meals
- Helped my patients take a bath etc.
- Cleaned my patient up if they needed to be cleaned
- Turned my patient every two hours
Care Giver
Angel Community Homes
Plano
06.2017 - 09.2020
- Administered medication to residents as per schedule
- Assisted residents with personal grooming and dressing
- Prepared nutritious meals according to dietary requirements
- Managed medication schedules and dietary plans, ensuring timely health support.
Care Giver
All Care CDS& Financial Service
Dallas
08.2015 - 05.2017
- Enhanced child's daily living by providing essential care
- Maintained punctual medication schedule
- Facilitated efficient morning routines for school readiness
- Established and adhered to consistent daily schedules
- Fostered a supportive and secure setting
- Prepared child for school daily, ensuring timely readiness and medication adherence.
Security Officer
U.S Security
Irving
11.2014 - 07.2015
- Oversaw the security of a high-risk site
- Implemented rigorous patrol routines to deter potential threats
- Utilized CCTV systems to monitor site activities and detect anomalies
- Promptly addressed security incidents, mitigating risk and damage
- Documented all security events for review and analysis
- Ensured security by monitoring surveillance equipment and performing site patrols.
Security Officer
Allied Universal Security
Dallas
05.2013 - 11.2014
- Patrolled premises ensuring safety and security
- Managed access control for building entrants
- Maintained secure environment for occupants
- Resolved security issues promptly
- Increased building security through rigorous checks and protocols.
Aide
Richardson Independent School District
Richardson
09.2013 - 05.2014
- Assisted in child transportation, ensuring safety during bus rides
- Facilitated skill development activities tailored to individual needs
- Managed personal care routines, including toileting and feeding
- Maintained a supportive and caring environment for children
- Effectively communicated with children, fostering a positive learning environment
- Ensured safe transportation and hygiene assistance for special needs children.
Education
Diploma - Medical
Westwood College
Dallas, TX12.2011
Skills
- Security management
- Managing visitor access
- Conflict resolution
- Team leadership
- Facility surveillance
- Utilizing advanced security technology
- Enhancing security measures
- Maintaining high safety standards
- Medication administration
- Coordinating doctor appointments
- Meal preparation
- Scheduling tasks
- Daily living activities
- Administering medication
- Assisting with personal grooming and dressing
- Preparing nutritious meals
- Managing medication schedules and dietary plans
- Patrolling premises
- Managing access control
- Maintaining secure environment
- Resolving security issues
- Enhancing child's daily living
- Maintaining punctual medication schedule
- Facilitating efficient morning routines
- Establishing and adhering to consistent daily schedules
- Fostering a supportive and secure setting
- Monitoring CCTV systems
- Addressing security incidents
- Documenting security events
- Assisting in child transportation
- Facilitating skill development activities
- Managing personal care routines
- Maintaining a supportive and caring environment
- Communicating effectively with children
- Ensuring safe transportation and hygiene assistance
- Childcare
- Shift management
- Team management
- Customer service
- Conflict management
- Computer networking
- Surveillance
- Access control
- Facility management
- Emergency preparedness
- Risk assessment
- Emergency response
- Social work
- Experience with children
- Case management
- Time management
- Organizational skills
- Basic math
- Sales
- Cash register
- Cash handling
- Emergency procedures training
- Security protocol development
- Problem solving
- Stress management
- Leadership skills
- Safety and security regulations
Certification
CNA
Timeline
Security Manager
Walsh Service LLC
01.2024 - Current
Security Officer
Centerra at Dallas
12.2022 - 01.2024
Caregiver
Baylor Scott & White Health
11.2021 - 06.2022
Caregiver
Baylor Scott & White Health
11.2021 - 04.2022
House Manager
D&S Community Services
09.2020 - 11.2022
Care Giver
Angel Community Homes
06.2017 - 09.2020
Care Giver
All Care CDS& Financial Service
08.2015 - 05.2017
Security Officer
U.S Security
11.2014 - 07.2015
Aide
Richardson Independent School District
09.2013 - 05.2014
Security Officer
Allied Universal Security
05.2013 - 11.2014
Diploma - Medical
Westwood College