Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
MELLODY D. McMaster

MELLODY D. McMaster

Hermitage,USA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Known for reliability and adaptability. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

31
31
years of professional experience

Work History

Security Technology Operator

DELOITTE
01.2015 - Current
  • Assign and execute daily assignments individually and as a team
  • Access control panels internally to lock and unlock as needed
  • Install internal clearances into badge readers as well as personnel badges
  • Create badges for employees, contractors and special requests
  • Attending meetings to brief management on project progress
  • Team building
  • Responsible for shipments in and out of the office that are required to be highly secured
  • Train new personnel
  • Create programs to effectively enhance emergencies as well as instant reports
  • Update all Matrix’s, panic buttons and cameras across the United States
  • Answer calls and emails regarding; trouble shooting, clearance issues, lost access, how to knowledge, etc

Skill Trainer – Server

CRACKER BARREL
08.2011 - Current
  • Train new hires to serve each guest with accuracy and professionalism
  • Ability to make any corrections needed to satisfy guest
  • Actively mentor each server throughout the shift with any questions, complaints or concerns to keep the shift running smooth and efficient
  • Report to the General Manager on each new hires success or concerns to promote a strong team
  • Able to step in and assist in other positions when necessary to keep the team running

Purchasing Assistant

PERFORMANCE FOOD GROUP –Customized Division
12.2004 - 08.2011
  • Order dairy and import products for 8 distribution centers serving 4500 plus chain restaurants including: Ruby Tuesday’s, Cracker Barrel, Outback Steakhouse and TGI Friday’s in the absence of my director and as needed
  • Responsible for orders pulled accurately
  • Ability to make any corrections needed to satisfy customer
  • Actively manage price verification between corporate and vendor
  • Take necessary measures to correct any errors
  • Maintain switchboard consisting of 5 lines
  • Create spreadsheets actively displaying any increases and decreases in exported products, damages and transfer of products between warehouses

Data Entry

METRO POLICE DEPARTMENT
04.1999 - 12.2004
  • Maintained a professional relationship with the public
  • Filed and purged police reports
  • Exceptional knowledge of TIBRS system
  • Instructed courses for Police Officers to accurately complete reports based on the TIBRS system
  • Accurately processed the UCR report for monthly and yearly statistics for all reported crimes
  • Exceptional ability to maintain confidentiality
  • Entered expungements as declared by the appointing judge

Front Line Manager

CAPTAIN D'S
08.1994 - 07.1996
  • Scheduled employee hours
  • Maintained enough staff to operate accurately
  • Monitored days off and over time
  • Responsible for cash on hand at all times
  • Reported any discrepancies to director immediately
  • Handled all frontline complaints and addressed accordingly

Education

Certificate - Certified iStar panel Technician/System installer

Tech Systems

Police Science - undefined

VOLUNTEER STATE COMMUNITY COLLEGE
Gallatin, Tennessee

Diploma - undefined

GALLATIN SENIOR HIGH

Skills

  • Multitasking Proficiency
  • Collaborative Team Player
  • Motivated Self-Director
  • Meticulously Organized
  • Comprehensive Analysis
  • Strategic Issue Analysis
  • Skilled Negotiator
  • Problem-Solving Proficiency
  • Ccure
  • Microsoft Proficiency
  • Excel Proficiency
  • Proficient in Word Processing
  • Teams
  • Familiarity with Exacq Systems
  • Task Organization
  • Problem-Solving Skills
  • Systematic Improvement Strategies
  • Service Excellence
  • Conflict Resolution
  • Teamwork and collaboration
  • Attention to detail
  • Troubleshooting
  • Efficient Data Management
  • Deadline adherence
  • Effective communication
  • Skilled in Prioritizing Multiple Tasks

Accomplishments

  • Resolved product issue through end user testing.
  • Achieved multiple applause awards by completing high demand tasks with accuracy and efficiency.
  • Achieved high end results through effectively helping with Audit and Compliance.
  • Created and implemented an architectural design which led to new security reporting.

Additional Information

Capable of handling multiple tasks in a fast paced environment, Team oriented and self-starter, Organized and thorough, Excellent problem solving, negotiating and analytical skills, Proficient in: Ccure, Microsoft, Excel, Word, Teams, Exacq, Outlook

Timeline

Security Technology Operator

DELOITTE
01.2015 - Current

Skill Trainer – Server

CRACKER BARREL
08.2011 - Current

Purchasing Assistant

PERFORMANCE FOOD GROUP –Customized Division
12.2004 - 08.2011

Data Entry

METRO POLICE DEPARTMENT
04.1999 - 12.2004

Front Line Manager

CAPTAIN D'S
08.1994 - 07.1996

Police Science - undefined

VOLUNTEER STATE COMMUNITY COLLEGE

Diploma - undefined

GALLATIN SENIOR HIGH

Certificate - Certified iStar panel Technician/System installer

Tech Systems

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MELLODY D. McMaster