Taylor Radcliff
St. Louis,MO
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Airbnb Housekeeper
West Homes
02.2018 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Rotated linens in storerooms and replenished when supplies ran low.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Washed and put away kitchen dishes, utensils and glassware.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Paint Prepper, Painter
Boss Painting & Cleaning
12.2018 - 07.2023
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Contributed to team success by collaborating with painters and other preppers in the completion of projects.
- Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.
- Completed projects within deadline constraints through consistent adherence to schedules and prioritization of tasks.
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Upheld quality standards during the entire paint preparation process, ensuring smooth transitions between stages for optimal results.
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Filled small tents and scratches with body fillers and smoothed excess materials.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
Banquet Server
Country Club Banquet
02.2019 - 02.2019
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Arranged linens and table settings according to seating plan and event theme.
- Carried out professional service, retaining polite and friendly approach at all times.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Barside Server
Vista Grande Mexican Restaurant
09.2012 - 10.2017
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Line Cook Trainer
Little Italys Pizza
09.2011 - 03.2014
- Contributed to menu development, incorporating seasonal ingredients for unique and flavorful dishes.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Implemented time-saving measures during food preparation, enabling swift adaptation to sudden increases in order volume or special requests from customers.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Reduced food waste by implementing proper storage techniques and inventory management practices.
- Managed ordering processes, maintaining appropriate stock levels while minimizing spoilage risks.
Skating Carhop
Sonic
09.2012 - 02.2014
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Trained and developed staff members to enhance customer service skills, resulting in improved customer satisfaction scores.
- Streamlined the order-taking process by effectively communicating with kitchen staff about any special requests or modifications.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Maintained inventory levels by restocking supplies as needed throughout shifts.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Delivered orders accurately and quickly, ensuring customers received their food fresh and hot.
- Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
Education
Diploma -
Southwestern Highschool
Piasa, IL2015
Skills
- Vacuuming
- Electronic Communication
- Hazardous chemical training
- Trash Collection and Disposal
- Tile and grout care
- Cleaning bathrooms
- Health and safety compliance
- Multitasking and Prioritizing
- Customer service-focused
- Repair Service Coordination
- Physically strong
- Complex Problem-Solving
- Health Standards Compliance
- Team Support and Collaboration
- Interior and exterior cleaning
- Sorting and washing laundry
- Heavy Lifting
- Cleaning and organizing abilities
- Deep cleaning expertise
- Quality Control
- Data Entry
- Supply Restocking
- Commercial Cleaning
- Customer Service
- Excellent oral and written communication
- Guest Service and Support
- Customer Inquiry and Response
- Housekeeping
- Pet care assistance
- Time Management
- Relationship Building
- Process Improvement
- Childcare support
- Quality Assurance
- Laundry Management
Timeline
Banquet Server
Country Club Banquet
02.2019 - 02.2019
Paint Prepper, Painter
Boss Painting & Cleaning
12.2018 - 07.2023
Airbnb Housekeeper
West Homes
02.2018 - Current
Barside Server
Vista Grande Mexican Restaurant
09.2012 - 10.2017
Skating Carhop
Sonic
09.2012 - 02.2014
Line Cook Trainer
Little Italys Pizza
09.2011 - 03.2014
Diploma -
Southwestern Highschool
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