Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

MELLONY GANT

Chicago,IL
MELLONY GANT

Summary

Supervisor or Manager position that you currently may have available. My training and work experience have well prepared me for this role.

Overview

12
years of professional experience

Work History

APERION CARE INTERNATIONAL

RECEPTIONIST
01.2021 - Current

Job overview

  • Oversees overall day to day Operation of facility
  • Maintains Quality and Assurance Monitoring Monthly
  • Manages Department Heads and their overall performance for facility
  • Maintains goals for budgeted year for census and patient per day projections
  • Monitors monthly inventory for all supplies throughout facility
  • Assures facility is in compliance with State and Federal Regulations
  • Responsible for Chair Quality Assurance Committee and implement new processes for performance improvement plans.

WARREN YAZOO MENTAL HEALTH SERVICES

Mental Health Worker
01.2020 - 12.2020

Job overview

  • Managed overall operations of a skilled nursing facility, kept facility in substantial state and federal compliance through 2 surveys and a change of
  • Gained valuable experience in managing all areas of the facility, meeting the facility budget,
  • P&L and EBITDARM and in reducing staff turnover
  • Administrator duties such as managing the operations of the facility, controlling budget, customer service, enforced laws and policies as well as
  • The facility closed
  • Oversee and manage facility budget and ensure a healthy financial stability and profitability
  • Successfully turned around and re-established systems
  • Passed corporate internal business office audit after previous failed audit Eliminated contract/agency usage Successfully developed a cohesive and
  • Increased Medicare revenue from 2015 average of $511.00 per day to $515.00+ per day
  • Consistently in the top two in the Region for Medicare Power .

AVON

AVON REPRESENTATIVE
05.2015 - 12.2019

Job overview

  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
  • Understood each target customer's business model, mapped out organization and identified unique technology needs.
  • Researched relevant resources to assist members, identified member representation needs, and troubleshot next steps to provide optimal support for member.

Riveredge Hospital

MENTAL HEALTH PROFESSIONAL
01.2015 - 11.2019

Job overview

  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
  • Documented client progress in confidential files.
  • Performed client assessments and developed treatment plans.
  • Provided clients with recommendations to community resources.
  • Serve as milieu manager and group

Education

CONTINUE EDUCATION INSTITUTE
Palos Heights, IL

No Degree from 36 HOUR ACTIVITY DIRECTOR'S/ALZHEIMER'S DIRECTOR
10.2020 - 11.2020

University Overview

Ashford University
Clinton, IA

Bachelor of Arts from Healthcare Administration
09.2011

University Overview


GPA3.21

Kennedy King College
Chicago, IL

Associate of Arts from General Studies
07.2010

University Overview


  • Completed professional development in Subject

Dawson Technical Institute
3901 S. State Street

Certificate from Basic Nursing
05.1999

University Overview

  • Continuing education in Subject

KENNEDY KING COLLEGE OF CITY COLLEGES
6301 S. HALSTED

No Degree from PHARMACOLY FOR RN
08.2008 - 11.2008

University Overview

Skills

  • Management, MS Office
  • Greeting and Seating Clients
  • Call Answering and Routing
  • Making Appointments
  • Office Supplies and Inventory
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Security Awareness
  • Customer Complaint Resolution
  • Call Screening
  • Operating Telephones
  • Correspondence and Office Documents
  • Multi-Line Telephone Skills
  • Visitor Monitoring
  • Book Signings
  • Office Supply Management
  • Bookkeeping Support
  • Incoming Call Management
  • Documentation
Availability
See my work availability
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Available
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saturday
sunday
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

RECEPTIONIST
APERION CARE INTERNATIONAL
01.2021 - Current
CONTINUE EDUCATION INSTITUTE
No Degree from 36 HOUR ACTIVITY DIRECTOR'S/ALZHEIMER'S DIRECTOR
10.2020 - 11.2020
Mental Health Worker
WARREN YAZOO MENTAL HEALTH SERVICES
01.2020 - 12.2020
AVON REPRESENTATIVE
AVON
05.2015 - 12.2019
MENTAL HEALTH PROFESSIONAL
Riveredge Hospital
01.2015 - 11.2019
KENNEDY KING COLLEGE OF CITY COLLEGES
No Degree from PHARMACOLY FOR RN
08.2008 - 11.2008
Ashford University
Bachelor of Arts from Healthcare Administration
Kennedy King College
Associate of Arts from General Studies
Dawson Technical Institute
Certificate from Basic Nursing

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MELLONY GANT