Melodee Liles
Sachse,Texas
Summary
As an efficient and adaptable learner, my previous experience coupled with my high aptitude for interpersonal skills makes me an outstanding candidate. I excel greatly in a job well done and strive to improve my skill sets daily. My personal drive supports the mentality that every day is an opportunity to improve the environment around me, especially my place of work.
Overview
7
7
years of professional experience
Work History
Assistant Manager
The Backyard
02.2023 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Lead Bartender
Yard Dawgs
08.2020 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Medical Assistant
Texas Kidney Institute
03.2023 - 10.2023
- Gathered patient medical history and directly filed all information into eClinical Works platform.
- Performed medical records management, including filing, organizing, and scanning documents.
- Communicated with pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Booked appointments, registered new patients, and distributed sample pharmaceuticals as prescribed.
- Gained a mutual trust with all patients, from all medical backgrounds and bridged the gap between patients and doctors.
- Roomed and managed 4-6 patients per clinical hour.
Cashier
Chick-fil-A
05.2018 - 07.2020
- Accurately placed customer orders via POS system and maintained accuracy throughout transactions via cash or card.
- Excelled in customer satisfaction, sales performance, and encouraging repeat visitation.
- Maintained a balanced cash drawer, ensuring precision accounting.
- Managed dining room organization and cleanliness.
- Provided management with inventory analysis.
- Assisted customers with returns, refunds and resolving transaction issues.
Front Desk Receptionist
Prestonwood Christian Academy
08.2017 - 06.2018
- Greeted guests and students with a warm welcome.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Filed documents in a timely manner and provided organizational skills for staff.
Education
High School Diploma - GED
Liberty University
Lynchburg, VA05.2020
Skills
- Retail Operations
- Marketing knowledge
- Customer Relationship Management
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- MS Office
- eClinical Works
- Phone etiquette
Timeline
Medical Assistant
Texas Kidney Institute
03.2023 - 10.2023
Assistant Manager
The Backyard
02.2023 - Current
Lead Bartender
Yard Dawgs
08.2020 - Current
Cashier
Chick-fil-A
05.2018 - 07.2020
Front Desk Receptionist
Prestonwood Christian Academy
08.2017 - 06.2018
High School Diploma - GED
Liberty University
Similar Profiles
Brooklyn HallBrooklyn Hall
Server at The BackyardServer at The Backyard
Caitlin McDevittCaitlin McDevitt
Server at The BackyardServer at The Backyard
CHRISTIAN YONGECHRISTIAN YONGE
Bartender at The BackyardBartender at The Backyard
R. Skyler Pittman, RCSR. Skyler Pittman, RCS
Cardiovascular Sonographer at HeartPlaceCardiovascular Sonographer at HeartPlace
CASEY MCCOLLOUGH, M.M., B.M.E.CASEY MCCOLLOUGH, M.M., B.M.E.
Senior Director of Marketing and Sales at Madison Solar, LLCSenior Director of Marketing and Sales at Madison Solar, LLC