Melodi Jones

• Manages and processes onboarding documents for new and re-hired colleagues in Workday.
• Manages all onboarding related inquiries, answering questions, addressing concerns, and providing guidance to ensure company integration is seamless.
• Maintains accurate records of client interactions within CRM system for future reference.
• Develops, and delivers onboarding materials, new hire training, training schedules, introduction to technology and policy overviews.
• Manages high-volume workload while maintaining strong attention to detail and accuracy.
• Contributes to employee retention by creating positive onboarding experiences, fostering early-stage engagement and organizational alignment.

Streamline New Hire Orientation:

• Reduced one-week orientation program to a one-day session, improving efficiency and time management.
• Creates and delivers training slides and visual aids using PowerPoint, ensuring engaging and comprehensive onboarding content.
• Implements on-demand training sessions accessible as needed, providing flexibility for new hires.
• Developed notification systems for managers to schedule new hire orientations, ensuring timely and organized onboarding processes.
• Coordinates and facilitates new hire orientation (NHO) for all new hires, re-hires, and transfers within HR Shared Services (HRSS), Ensuring consistent onboarding experiences.
• Eliminated the need for leadership involvement which has allowed trainers to fully conduct NHO from start to finish, improving overall NHO experiences for both hires and leadership.

Training:

• Incorporates icebreakers to make training sessions more engaging and personable, fostering welcoming environments.
• Effectively contributes to continuous improvement and development of other leaders, improving overall functionality of training by assisting in developing other trainers.
• Consistently receives positive feedback from colleagues and leadership on effectiveness of training and new hire orientation, solidifying professional reputation as an experienced HR trainer.
• Provides detailed performance reports for management review, facilitating data-driven decision making.
• Supports team members in their daily tasks, fostering cohesive and productive work environments.
• Collaborates with cross-functional teams to achieve shared objectives and project milestones.
• Identifies areas for process improvement within departments which lead to increased operational efficiencies.
• Training newly hired employees on company policies and procedures regarding diverse situations.
• Enhances company reputation by delivering exceptional customer service at all times.
• Demonstrates adaptability by successfully handling changing priorities and shifting deadlines without compromising performance standards or results delivery.
• Training new hires, ensuring they are equipped with necessary skills for success in their role.

• Lead Trainer of new hires and internal team members in multiple roles.
• Managed class sizes of approximately 80+ new hires per session.
• Created and delivered training slides and visual aids using PowerPoint, ensuring engaging and comprehensive onboarding content.
• Created and delivered training slides and visual aids using PowerPoint, ensuring engaging and comprehensive onboarding content
• Implemented on-demand training sessions accessible as needed, providing flexibility for new hires.
• Created and enrolled learners in quizzes and tests.
• Developed and facilitated training and content such as course designs, power points, CBT’s, VILT’s, process guides, participant guides and many other forms of learner focused training materials.
• Maintained excellent classroom management skills.
• Obtained quiz and test scores and created individual learner analysis throughout training.
• Contributed to cost savings through identification of inefficiencies within current processes and recommending appropriate solutions.
• Conducted regular audits of training content to ensure relevance and alignment with organizational objectives.
• Served as a mentor and resource for employees seeking professional development opportunities within the organization.
• Increased employee retention by creating engaging and interactive training sessions, addressing specific skill gaps.
• Measured impacts of implemented training initiatives by monitoring key performance indicators, adjusting strategies as needed to ensure desired outcomes were achieved.
• Evaluated trainee performance consistently, providing constructive feedback and coaching as needed to drive continuous improvement.
• Collaborated with management to identify areas requiring improvement and developed targeted training solutions accordingly.
• Facilitated virtual, in-person and blended learning sessions.