MELODIE ABABE
Dallas,TX
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills. Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
8
8
years of professional experience
Work History
Tax Preparer Assistant
Axe Insurance & Tax
07.2023 - Current
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Supported clients in gathering relevant financial information, enabling accurate tax return filings.
- Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
- Educated clients on available deductions and credits, maximizing their potential refunds or minimizing liabilities.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
Operations Associate
Fetch Package
02.2022 - 04.2023
- Collaborate with warehouse team on package fulfillment.
- Organize and inventory packages into Fetch platform Handle quality inspection of parcels and work alongside delivery partners for large and special deliveries.
- Maintain common and workspaces for safe environment
- Deliver packages on special basis
- Conducted regular inventory audits to prevent stock shortages and losses.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Built relationships with external stakeholders to establish seamless operations.
- Managed inventory levels for optimal product availability and reduced waste.
Teacher Assistant
Tuck street Early Education
07.2017 - 12.2017
- Supervising and watching children during group activities and/or field trips.
- Maintain safe environment for children
- Responded to student needs and questions promptly.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Mailer
Dallas Morning News
05.2016 - 07.2017
- Ensure advertising materials are inserted correctly and accurately into the appropriate newspaper sections at a pace that meets targeted production rates
- Maintain insert machine operations by continuously feeding product and responding to machine stops by following established procedures.
- Ensured timely mail delivery by accurately processing incoming and outgoing mail, including packages and parcels.
- Coordinated bulk mailing projects for clients, effectively managing deadlines and ensuring accuracy throughout the process.
Education
MBA -
Strayer University
Dallas, TX06.2023
INSURANCE -
American Adjuster Academy
Dallas, TX04.2023
BBA -
Strayer University
Dallas, TX12.2019
Associate in Science -
Grayson College
Sherman, TX12.2017
English Language Diploma -
Grayson College
Sherman, TX05.2015
High School Diploma -
Lycee Raponda Walker
Port-Gentil, Gabon06.2012
Skills
- Proficient use of Microsoft Word, PowerPoint, and knowledge of Excel
- Multitask and Well organized Customer Service oriented
- Enthusiastic and team Worker Friendly, positive attitude Good work ethic
- Strong interpersonal and communication skills
- Data Summaries Supplier Tracking Decision Making
- Operational and Financial Reporting Records and Database Management Eye for Detail
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Tax Preparer Assistant
Axe Insurance & Tax
07.2023 - Current
Operations Associate
Fetch Package
02.2022 - 04.2023
Teacher Assistant
Tuck street Early Education
07.2017 - 12.2017
Mailer
Dallas Morning News
05.2016 - 07.2017
MBA -
Strayer University
INSURANCE -
American Adjuster Academy
BBA -
Strayer University
Associate in Science -
Grayson College
English Language Diploma -
Grayson College
High School Diploma -
Lycee Raponda Walker