Melodie Balding
Sandy,UT
Summary
Proven track record at Hidden Valley Country Club, excelling in guest relations management and emergency response proficiency. Demonstrated exceptional customer service and problem-solving abilities, enhancing dining and poolside experiences. Skilled in fostering teamwork and maintaining high cleanliness standards, significantly contributing to a positive and safe guest environment. Strong work ethic and always a positive attitude.
Overview
2
2
years of professional experience
Work History
Server/Busser
Hidden Valley Country Club
Sandy, UT
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular members.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Lifeguard
Hidden Valley Country Club
Sandy, UT
06.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor’s - Photography
Salt Lake Community College
Salt Lake City, UTHigh School Diploma -
Alta High School
Sandy, UT05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Problem solving
- Professional Appearance
- Cleanliness standards
- Food safety understanding
- Supply Restocking
- Table Bussing
- Guest Relations Management
- Dining area maintenance
- Customer Service
- Teamwork
- Active listening
Timeline
Server/Busser
Hidden Valley Country Club
11.2022 - Current
Lifeguard
Hidden Valley Country Club
06.2022 - 09.2023
Bachelor’s - Photography
Salt Lake Community College
High School Diploma -
Alta High School