Summary
Work History
Education
Skills
Timeline
Generic

Melodie Cyrus

Sullivan,OH

Summary

At Riteaid, I excelled as a Pharmacist, leveraging my strong customer service and communication skills to manage high prescription volumes and enhance patient care. My proactive approach in developing continuous improvement strategies and implementing a quality improvement program significantly reduced medication errors. I also played a key role in mentoring staff, underscoring my commitment to professional growth and excellence in pharmacy operations.

Work History

Pharmacist

Riteaid
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
  • Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
  • Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
  • Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
  • Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
  • Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.

Education

Pharm-d - Pharmacy

Ohio Northern University
Ada, OH
05.2008

Skills

  • Customer Service and Communication Skills
  • Prescription Verification
  • Drug Inventory Management
  • Medication Dispensing
  • Dispensing Medications
  • Patient Counseling
  • Patient Education
  • Prescription Filling
  • Maintaining records
  • Patient education and counseling

Timeline

Pharmacist

Riteaid

Pharm-d - Pharmacy

Ohio Northern University
Melodie Cyrus