Melodie Sanders
Registered Nurse
Honolulu,HI
Summary
Compassionate, dedicated, and dependable teammate seeking full-time utilization manager position. Over 14 years’ in the healthcare industry, including 9 years of military nurse experience in the USAF working with diverse populations, coordinating with other branches of the military, and ensuring continuity of care. Patient safety and advocate champion. Over 7 years of Infection Prevention and Control experience in civilian and military sectors. Five years of training and hands-on experience in Case Management, Referral Management, and Utilization Management. Formidable teaching background. Well-rounded and personable nurse. Skilled in data gathering, analysis, interpretation, and reporting, aiding in overall performance improvement. Resource expert. Problem-solver with extensive knowledge of TRICARE and Medicare guidelines and regulations. Reliable and resourceful nurse, able to work independently and interdependently. First-choice to orient and train nurses new to Med Group. Unit go-to person to resolve computer and technical issues quickly, increasing unit productivity.
Secret Clearance - Renewed 2022
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinic Nurse Manager
USAF
Joint Base Pearl Harbor Hickam, HI
05.2020 - Current
- Manages clinic operations for 16 staff members, 3 primary care managers, 3.7K beneficiaries, and 7K visits.
- Oversees and forecasts access, and develops lean process initiative strategies aligned and IAW with DHA, DOD, AFI, and MDG regulations and policies.
- Mitigates case management shortage by advocating for patient and assisting in patient care coordination, including inpatient and rehab services, referral management support, and regular follow-ups until patient and family self-sufficient and stable.
- Increased staff proficiency and DHA compliance by elevating 36 system safety issues and assisting 22 personnel, leading as MHS GENESIS SME.
- Expert and point of contact for Medical Group’s Hawaii Market Primary Care Working Group, telehealth nursing protocols, nursing peer review, and Nurse Advice Line.
- Aced TJC inspection by surveying and educating 286 personnel as Patient Safety Champion and Infection Control Alternate Lead for Medical Group.
Pediatric Clinic Nurse Manager
USAF
Joint Base Pearl Harbor Hickam, HI
09.2017 - 05.2020
- Lead clinic operations for 15 staff, providing care to 3.7K tri-service beneficiaries, support for 8.9K visits, $3.97 million in annual care, delivering and coordinating care for patients newborn to 18 years old.
- Teamed with 4 providers in providing exemplary clinic care and telehealth services, increasing access to care by more than 20%.
- Selected #1/8 nurses for critically manned case management position, and carried out case management duties while still managing pediatric clinic operations.
- Community resource consultant for 103 families and aided in providing families with free local and Department of Education services, recouping $234K in TRICARE costs.
- Managed 4.1K Nurse Advice Line consults, articulated updates to facility, and filed 16 quality reviews, which resulted in MHS revising 3 protocols and mandatory team safety huddles.
- Collaborated with Group Practice Manager to streamline central appointment booking protocols; drafted clinic Operation Plan aligned with DHA standards, which was vital to joint market's updated and synced protocols.
- Pioneered 3-month pilot project with Chief of Medical Staff and Utilization Management to increase patient safety and more prompt clinic follow-up care for pediatric patients with recent ED visits, which resulted in saving lives of 6 pediatric patients needing emergent and inpatient services, and recouping over 90% costs in follow-up care in clinical setting for 223 pediatric patients.
Post-Anesthesia Care Unit Registered Nurse
USAF
Nellis Air Force Base, NV
07.2013 - 09.2017
- Hand-selected for PACU/SDSU Supervisor in busiest ACC PACU, responsible for overseeing nursing care and services valued at $2.8 million.
- Responsible for progress on 23-bed PACU and SDSU unit servicing 12 surgical specialties, and providing annual support and services for 9.2K AD members, 238K VA and DoD beneficiaries, USAFWC, 6 Wings, and 52 tenant units.
- Vital to MTF national rating as exemplary performer, in top 10% or 1st decile for SSIs for all NSQIP enrolled sites while serving as PACU Supervisor for 22 personnel and managing $1M supply, and responsible for 2K surgeries annually.
- Boosted overall unit proficiency by 15% by fine-tuning PACU OIs and syncing unit protocols with ASPAN guidelines, which decreased futile recovery times.
- Responded to critical manning shortage by restructuring monthly schedules and advocating for increase in contract and reserve support positions, which increased manning capabilities by 67%.
- Interim Med Group Infection Prevention and Control DIrector; selected #1/20 officers to assist in sustainment of Med Group Infection Control compliance, resulting in maintaining 100% national standards.
Registered Nurse
Metropolitan Methodist Hospital
San Antonio, TX
12.2011 - 05.2013
- Delivered wide range of health care needs to diverse population on 37-bed Medical Surgical Renal Unit.
- Monitored and assisted in medical treatment and plan of care for 6 or more patients/shift.
- Trained to perform independent wound care aligned with Wound Care Registered Nurse's plan of care.
- Assumed partial nurse charge duties, to include chart and environmental audits.
- Selected to assist in unit qualify improvement projects to promote patient safety, patient care, and increase customer satisfaction.
- Chosen to assist physicians and nurse practitioners with learning and utilizing new MEDITECH electronic data order entry and documentation.
- Served on several committees to enhance compliance, increase unit efficiency, and boost staff and customer satisfaction.
- Nurse preceptor for nursing students, graduates in hospital transition program, and assisted management with hospital environmental criteria and nailing TJC inspection.
Substitute Nurse and Teacher
Judson Independent School District
Live Oak, TX
09.2011 - 05.2012
- Provided health care to students and faculty and performed variety of health screenings for various conditions.
- Treated students who were injured or became ill during school hours.
- Administered first-aid, other emergency interventions, and routine/scheduled and as needed medications.
- Arranged for higher-level medical attention when indicated.
- Worked with parents and guardians on student's plan of care as necessary.
- Maintained accurate and clear student health records IAW applicable regulations and procedures.
- Application of age appropriate techniques and considerations.
- Direct supervision of school health aides or designee.
- Taught general subjects for students Kindergarten to Grade 12.
Substitute Teacher, K-12, Level II
Department Of Education, Central Oahu District
Mililani Town, HI
09.2006 - 06.2011
- Taught general subjects and supported special education teaching plans for students Pre-Kindergarten through Grade 6.
- Maintain continuity of learning and education plan for more than 2K students.
- Utilized mindfulness , flexibility and interpersonal communication skills to adapt and be ready for any challenges to maintain stable learning environment,
Cardiology Clinic Nurse
Straub Clinic & Hospital
Honolulu, HI
05.2010 - 03.2011
- Clinic nurse to Chief of Cardiology at Straub Clinic & Hospital.
- Established and maintained excellent client and team rapport through genuine care, respect, and interest for each person.
- Developed first efficient data log to track patients with pacemakers and defibrillators.
- Cross-trained within Cardiology department to augment clinic support to sustain and provide continuity of care.
- Organized and updated filing system for prior authorizations and other important medical documents, including filing data entry for patient records from early 1900;s to 2010.
- Created user-friendly and updated department phone list/contact info for in-house and Hawaii medical contacts to decrease time spent locating inside and outside contacts for coordination of care.
- Volunteered to perform as secretary of weekly team huddles and developed very first meeting log.
- Developed first-ever weekly, personalized thank you cards for patients.
Critical Care Technician
Straub Clinic & Hospital
Honolulu, HI
06.2009 - 05.2010
- Supported nurses and providers in delivering care to critically ill patients at Straub Clinic and Hospital's North and South 16-bed Intensive Care Units, specializing in burns and status post open-heart surgery.
- Assisted with light debridement, wound cleansing, application of Silvadene and other topical medications, and providing other wound care.
- Measured and recorded patient intake and output, and performed routine vital signs, mouth care, bed baths, and foley catheter care.
- Created new legible forms, files, and other documents, which increased form finding and filing efficiency.
- Maintained excellent facility appearance by cleaning, restocking, ordering supplies, and updating department bulletin boards.
- Assisted staff with communicating with Japanese-speaking patients.
Substitute Teacher, K-12
St. John The Baptist Catholic School
Honolulu, HI
08.2007 - 12.2009
- Taught general subjects for students Grades 6 - 8.
- Technology advisor and teacher for Summer School IT Programs and managed school website.
- Upheld classroom routines to support and maintain continuity.
- Implemented outlined grading and assessment techniques to track growth and student development during teacher's absence.
- Kept students on-task by utilizing proactive classroom management strategies, skillful redirection, and positive reinforcement techniques.
Nurse Aide
Pali Momi Medical Center
Aiea, HI
07.2008 - 11.2008
- Provided culturally-sensitive and best care for telemetry unit and augmented medical-surgical units during staffing shortages.
- Top choice nurse aide for patients considered challenging.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Responsible for performing point of care testing, collecting specimens, administering enemas and suppositories, assisting with decubitus prevention and care, changing colostomy bags, applying and monitoring restraints, following standard and isolation precautions, and performing occupied and unoccupied bed making.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Teacher
St. John The Baptist Catholic School
Honolulu, HI
08.2005 - 08.2007
- Team leader for revision of curriculum standards for academic recertification.
- Developed first enduring Hawaiian Studies program for fourth and fifth grades.
- Motivated students through use of fun, exciting, and cooperative learning environments and ingenuity.
- Started annual recycling program for fourth graders and used earnings to buy donation gifts for Lokahi Tree Program, which gives Christmas gifts to children in need.
- Implemented healthy options program that promoted healthy meals and snacks for students during lunch, recess, and after school.
- Piloted first successful environmental learning project that focused on conservation and pollution prevention, and donated monies won from radio station contest to launch first-ever school heritage vegetable and herb garden.
- Worked cooperatively with other teachers, administrators and parents to help students reach and also exceed learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Collaborated with fellow teachers to formulate mentor program for third through seventh graders.
- Brought sixth graders Language Arts proficiency scores from level 5 to level 8 (eighth grade) in 6 months.
- Administered educational testing and utilized student data to create individualized goals and objectives, increasing student success in accomplishments and progress.
- School website developer for first school website.
USDA Food Program Monitor
Beale AFB Family Child Care
Beale AFB, CA
05.2004 - 07.2005
- Ensured compliance with Child Care Food Program regulations.
- Developed and executed budgets and tiered providers for reimbursement.
- Collected and analyzed monthly report data from participating providers, and converted date into claims for reimbursement.
- Coordinated with non-appropriated funds management team to maintain financial records and distribute reimbursement checks.
- Worked independently along side Program Coordinator to train and monitor licensed Home Day Care providers.
- Awarded for creating more efficient and cost-effective work environment.
- Developed electronic spreadsheets that tracked provider progress and expedited calculation of reimbursement data.
- Creased new administrative filing system and detailed financial records resulting in 100% accuracy and full compliance during USDA audits.
- Designed first resource website, which decreased complaints and program's excessive volume of inquires and calls by assisting parents and providers with answering common questions and finding appropriate forms.
- Developed first-ever training manuals for initial provider orientation.
- Implemented electronic catalog system for lending library with inventories in excess of $200K.
- Acting supervisor for total Family Child Care Program while director on extended leave.
- Authored bi-monthly newsletters and organized monthly cooking classes and nutrition workshops for up to 12 providers.
Substitute Teacher, K-12
Yuba, Marysville, And Wheatland School Districts
Beale AFB, CA
08.2004 - 05.2005
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Choice substitute teacher for preschool special needs program.
- Collaborated with classroom teacher to create smooth, stable, and fun learning environment.
Child Development Program Assistant
Beale AFB Child Development Center
Beale AFB, CA
04.2004 - 09.2004
- Assisted in planning and conducting age-appropriate and effective child care and lesson plans to meet physical, social, emotional, and intellectual needs of each child for children ages 3 to 6 years of age.
- Utilized approved child guidance and care-giving techniques that supported overall program objectives.
- Received, inspected, and observed children upon arrival to center and recorded all special instructions.
- Maintained cleanliness and safety of classrooms and assisted children and staff in evacuation and security during emergency drills.
- Taught self-help skills and assisted children during family-style meals.
- Maintained health records and updated allergy and medication lists.
- Volunteered to fulfill need for temporary front desk clerk at pre-school aged Annex.
Education
Bachelor of Science - Nursing
University of Hawaii At Manoa
Honolulu, HI05.2010
Bachelor of Arts - Communications
University of Hawaii At Manoa
Honolulu, HI05.2003
Skills
- HIPAA, TJC and OSHA Regulations and Guidelines
- EMR - MHS Genesis, AHLTA, Epic, MEDITECH
- CHCS and HAIMS Super User
- MTF Standards
- Clinical Staff Management and Administrative Staff Supervision
- Community Program Referrals
- Infection Control Program Advisory
Certification
- ANCC Medical-Surgical Nursing board certification - Exp: 03/24/2027
- Registered Nurse License - Exp: 06/30/2023
- BLS - Exp: 09/18/2022
References
Upon request.
Timeline
Clinic Nurse Manager
USAF
05.2020 - Current
Pediatric Clinic Nurse Manager
USAF
09.2017 - 05.2020
Post-Anesthesia Care Unit Registered Nurse
USAF
07.2013 - 09.2017
Registered Nurse
Metropolitan Methodist Hospital
12.2011 - 05.2013
Substitute Nurse and Teacher
Judson Independent School District
09.2011 - 05.2012
Cardiology Clinic Nurse
Straub Clinic & Hospital
05.2010 - 03.2011
Critical Care Technician
Straub Clinic & Hospital
06.2009 - 05.2010
Nurse Aide
Pali Momi Medical Center
07.2008 - 11.2008
Substitute Teacher, K-12
St. John The Baptist Catholic School
08.2007 - 12.2009
Substitute Teacher, K-12, Level II
Department Of Education, Central Oahu District
09.2006 - 06.2011
Teacher
St. John The Baptist Catholic School
08.2005 - 08.2007
Substitute Teacher, K-12
Yuba, Marysville, And Wheatland School Districts
08.2004 - 05.2005
USDA Food Program Monitor
Beale AFB Family Child Care
05.2004 - 07.2005
Child Development Program Assistant
Beale AFB Child Development Center
04.2004 - 09.2004
Bachelor of Science - Nursing
University of Hawaii At Manoa
Bachelor of Arts - Communications
University of Hawaii At Manoa
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