Melodie Nickell
Plainfield,IN
Summary
Forward-thinking team leader skilled at efficiently operating departments to meet goals. Successful background in matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Knowledgeable facilities manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
28
28
years of professional experience
Work History
Director of Building Operations
939 Coast Management
01.2019 - 07.2021
- Collaborated with architects, engineers, contractors, and project managers to optimize building functionality during new construction projects
- Established a positive work environment by fostering collaboration among team members and maintaining open lines of communication
- Conducted thorough assessments of existing facilities to identify areas requiring upgrades or repairs for improved functionality and aesthetics
- Developed training programs to enhance employee competencies and improve overall job performance
- Increased safety standards by developing and enforcing comprehensive safety protocols for all facilities
- Coordinated large-scale renovation projects, minimizing disruption to business operations while maximizing aesthetic improvements
- Implemented preventative maintenance programs, extending equipment lifespan and reducing downtime
- Managed payroll data entry and processing for 45 employees to comply with predetermined company guidelines.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Project Manager of Urban Development
Protec Building Services
06.2016 - 01.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Planned, designed, and scheduled phases for large projects
- Met project deadlines without sacrificing build quality or workplace safety
- Established effective communication among team members for enhanced collaboration and successful project completion
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth
- Managed projects from procurement to commission
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources
- Negotiated and managed third-party contracts related to project deliverables
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Reported regularly to managers on project budget, progress, and technical problems.
- Managed budgeting process, aligning departmental budgets with organizational goals and monitoring performance against targets.
Regional Manager
Walter Management
01.2013 - 07.2016
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Defined clear targets and objectives and communicated to other team members
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members
Vice President of Urban Development
The Prescott Companies
02.2006 - 06.2013
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success
- Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization
- Increased company growth through collaboration with sales and marketing departments
- Oversaw business-wide changes to modernize procedures and organization
- Monitored key business risks and established risk management procedures
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Maintained P&L and shouldered corporate fiscal responsibility
General Manager of Operations
Home Depot
11.1993 - 07.2006
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance
- Passionate about learning and committed to continual improvement
- Managed time efficiently in order to complete all tasks within deadlines
- Developed and maintained courteous and effective working relationships
- Established standard operating procedures that enhanced employee performance.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of new Self Check out program.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Education
Bachelor of Arts - Work Force Education
Southern Illinois University Carbondale
Carbondale, IL05.2015
Skills
- Project Management
- Communication
- Conflict Resolution
- Business Development
- Analytical Skills
- Problem Solving
- Budgeting
- Strategic Leadership
- Business Process
- Customer Service
- Performance Appraisal
- Operations Management
- Business Analysis
- Critical Thinking
- Account Management
- Leadership
- Cost Engineering
- Budget Process
- Strategic Planning
- P&L Management
- Profit Margins
- Growth Strategies
- Revenue & Profit Growth
- Strategic Planning for Growth
- Asset Management
- Facilities Management
- Budget Oversight
- Problem-solving abilities
- Task Delegation
- Staff Training
Timeline
Director of Building Operations
939 Coast Management
01.2019 - 07.2021
Project Manager of Urban Development
Protec Building Services
06.2016 - 01.2019
Regional Manager
Walter Management
01.2013 - 07.2016
Vice President of Urban Development
The Prescott Companies
02.2006 - 06.2013
General Manager of Operations
Home Depot
11.1993 - 07.2006
Bachelor of Arts - Work Force Education
Southern Illinois University Carbondale
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