Melody Blair
Everett,WA
Summary
Profit-driven Corporate Account Manager with 5+ years of experience securing and growing major, complex contracts. Collaborates with sales groups to develop comprehensive business strategies, expanding territories and market share. Excels in competitive platforms, delivering attractive proposals in alignment with corporate needs.
Overview
23
23
years of professional experience
Work History
Corporate Account Manager
HF Acquisitions
11.2012 - 07.2023
- Secured competitor business via strategic marketing, service programs and promotions.
- Negotiated profitable proposals with major companies, securing long-term accounts.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Established profitable partnerships in the Dental Service Organization (DSO) sector to grow corporate account base.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built diverse and consistent sales portfolio.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recorded accurate and efficient records in customer database.
- Presented professional image consistent with company's brand values.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Victim/Witness Coordinator
Klickitat County Prosecuting Attorney's Office
03.2011 - 07.2012
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Developed and implemented training programs for staff.
- Collaborated with community members to develop and implement service initiatives.
- Implemented strategies to increase public awareness of social and community service programs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Program Coordinator
Programs For Peaceful Living
08.2007 - 03.2011
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Office Manager/Insurance Agent
Lindhe Insurance/New York Life
03.2000 - 06.2007
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Obtained underwriting approval by completing application for coverage.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
Education
Associate of Arts - Accounting
Spokane Community College
SpokaneSocial Sciences
Washington State University
Pullman, WASkills
- Effective Selling Strategies
- Strategic Networking
- Sales Tracking
- Giving Presentations
- Sales Meetings
- SWOT Analysis
- Promotional Events
- Client Relationship-Building
- Solution Sales
Accomplishments
Sales Person of the Year in 2013 and 2020.
Timeline
Corporate Account Manager
HF Acquisitions
11.2012 - 07.2023
Victim/Witness Coordinator
Klickitat County Prosecuting Attorney's Office
03.2011 - 07.2012
Program Coordinator
Programs For Peaceful Living
08.2007 - 03.2011
Office Manager/Insurance Agent
Lindhe Insurance/New York Life
03.2000 - 06.2007
Associate of Arts - Accounting
Spokane Community College
Social Sciences
Washington State University