Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melody Bristow

Bend,OR

Summary

Seasoned Assisted Living Resident Care Manager with a demonstrated history at Touchmark, skilled in team leadership and effective communication. Achievements include a 20% enhancement in care plan efficiency and significant improvements in resident satisfaction through tailored care plans. Expertise in healthcare regulations, quality assurance, and staff supervision underscores a commitment to optimal resident welfare. Focused on cultivating an environment that promotes both physical and emotional well-being while ensuring compliance with state health standards.

Overview

10
10
years of professional experience

Work History

Assisted Living Resident Care Manager

Touchmark
Bend, Oregon
11.2022 - Current
  • Write care plans for residents and assess quarterly for continuum of care and work with care staff, families and medical providers to create and continue accurate care plans
  • Manage care staff including caregivers and med techs to ensure quality care is being provided to residents per Touchmark Gold Standards and Oregon Regulations
  • Work side by side with nurses to ensure all residents' needs are being met and work alongside physicians and third party providers to maintain medical needs are met and residents are being appropriately cared for based on medical diagnosis and age related decline
  • Work with sales team on assessing potential new residents for needs and Assisted Living appropriateness
  • Serve as the primary point of contact for residents or resident families regarding resident care
  • Timely follow up on resident and family concerns; communicates and advises RN/LPN and HSD of concerns by telephone if not in the community as necessary
  • Proactively schedule and send resident care plan reminders to resident or resident families
  • Effectively communicate with residents, their family members, and their significant others
  • Effectively communicate with physicians, other health care professionals, and other involved parties as necessary
  • Observe residents to ascertain if needs are addressed and report pertinent observations and related recommendations to the Director of Health Services or the Health Services Administrator
  • Conduct service plan review meetings (after initial) and make changes accordingly
  • Ensure care plan is completed according to recommended agenda
  • Ensure that necessary pre-work is to be completed to ensure that a comprehensive and successful care plan occurs
  • Complete resident temporary care plans as necessary
  • Complete state required resident forms as assigned
  • Document in EMAR as necessary
  • Effectively utilize and interact with home health, hospice, and other outside agencies to manage resident care
  • Schedule, market and conduct all resident, resident family or outside participant support groups
  • Assist nurse and HSD with coordinating and completing resident move-in’s
  • Partner with Staffing Coordinator to recruit and onboard new caregiver team members
  • Manage, mentor and coordinate Medication Aides and Caregiver workforce; Assure that health services caregiver team members provide optimal resident service on day-to-day basis
  • Create new resident chart (includes set up and that resident pictures area taken and uploaded)
  • Complete quality assurance audits as assigned by the Health Services Administrator and/or the Director of Health Services
  • Ensures resident chart is organized/purged according to company policy
  • Ability to follow given budget to purchase supplies for various levels of care
  • Must be able to meet and exceed Touchmark values and the Touchmark Gold Standard
  • Perform other duties as assigned by the Health Services Director/Administrator
  • Serves as role model for all employees by displaying responsible, positive, cooperative attitude
  • Promote resident advocacy among all employees
  • Maintain current professional license
  • Maintain current CPR certification
  • Attend education and training classes, including as necessary to fulfill state regulations
  • Maintain appropriate professional appearance
  • Maintain ability to lift 60 pounds
  • Must be able to work on site and provide care directly to residents through clinical outbreaks of flu, norovirus and other diseases including pandemic situations and as determined

Caregiver/Admin Assistant

Touchmark
Bend, OR
01.2021 - 11.2022
  • Provide quality care to residents in both Assisted Living and Memory Care
  • Assist in ADL’s and cleanliness of home
  • Work with a team of caregivers to ensure the safety and wellbeing of residents
  • Work with management to accomplish various projects
  • Help establish a welcome committee for the Assisted Living residents

Caregiver/Med Tech

New Horizons In-Home Care
Corvallis, Oregon
01.2020 - 11.2020
  • Provide care for in home clients
  • Administer medications, and obtain refills, count narcotics
  • Provide quality care, and provide assistance to clients as needed
  • Work under delegation of a nurse to provide G-tube procedures
  • Keep clients homes clean and stocked with food as well as cook meals

Warehouse Worker

CHS Inc.
Harrisburg, Oregon
08.2018 - 06.2019
  • Operates forklift and other power equipment
  • Manages orders and receive/distribute inventory
  • Load customer vehicles as well as large semi trucks and company trucks for distribution
  • Repair damage product and maintain a clean warehouse
  • Build 1 ton pallets via lifting 50 lbs bags and 60 lbs tubs of feed by hand
  • Organize warehouse for distribution, sales, and overstock product
  • Comply with all safety procedures and attend monthly safety meetings as well as weekly online courses

Grass Seed Equipment Operator

Nathan Russel
Corvallis, Oregon
06.2018 - 08.2018
  • Operates tractor equipment, as well as trailer
  • Pulls stacker behind tractor, operating to pick up bales of hay
  • Organizes stacks of hay for pick up and coordinates with a team of other operators
  • Cleans and maintains all equipment, including daily cleaning and greasing of all parts to ensure their use for summer season

Assistant Manager

Jamba Juice
Corvallis, Oregon
05.2015 - 05.2018
  • Oversee activities directly related to making products or providing services
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Manage staff, prepare work schedules and assign specific duties
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Manage the movement of goods into and out of production facilities
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions

Education

Bachelor of Science - Kinesiology

Oregon State University
Corvallis, Oregon
06.2017

High School Diploma -

Kealakehe High
Kailua Kona, Hawaii
05.2009

Skills

  • Long Term Care Administrators License
  • Effective Team Management
  • Clear Communication with Management
  • Delegation
  • Basic computer skills
  • Microsoft Office
  • Excel
  • First Aid
  • CPR
  • Oregon Food Handlers Card
  • Operating power equipment
  • Forklift

References

References available upon request.

Timeline

Assisted Living Resident Care Manager

Touchmark
11.2022 - Current

Caregiver/Admin Assistant

Touchmark
01.2021 - 11.2022

Caregiver/Med Tech

New Horizons In-Home Care
01.2020 - 11.2020

Warehouse Worker

CHS Inc.
08.2018 - 06.2019

Grass Seed Equipment Operator

Nathan Russel
06.2018 - 08.2018

Assistant Manager

Jamba Juice
05.2015 - 05.2018

Bachelor of Science - Kinesiology

Oregon State University

High School Diploma -

Kealakehe High

Similar Profiles

CREATE PROFILE
Melody Bristow