Summary
Overview
Work History
Education
Skills
Timeline
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Melody Brown

Mental Health Specialist
Madison,WI

Summary

Effective student committed to learning, developing skills in the pharmacy inpatient services and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

10
10
years of professional experience

Work History

Acting Manager

Athleta
Madiosn, Wi
07.2016 - 07.2025
  • Trained and served as a peer coach for new sales associates.
  • Trained and developed new sales team associates in product knowledge, selling techniques and company procedures.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Trained and developed sales associates in company processes, product knowledge, customer service and selling techniques.
  • Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals. 

Dining Room Expo

Sardine
Madison, Wi
05.2015 - 07.2025
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Established and maintained a positive work environment.
  • Offered enthusiastic and personable service to all guests.
  • Listened to, understood and clarified guest concerns and issues.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.

Education

Bachelor Of Science - Psychology

UW-WHITEWATER
Whitewater, WI
05.2022

Associate of Arts - Culinary Arts

Madison Area Technical College
Madison, WI
2017

Skills

  • Excellent people skills
  • Problem-solving skills
  • Multi-tasking strength
  • High energy
  • Communications
  • Decision making
  • Organizational standards
  • Conflict resolution
  • Team leadership
  • Receiving Incoming Supplies
  • Excellent customer service skills

Timeline

Acting Manager

Athleta
07.2016 - 07.2025

Dining Room Expo

Sardine
05.2015 - 07.2025

Bachelor Of Science - Psychology

UW-WHITEWATER

Associate of Arts - Culinary Arts

Madison Area Technical College

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Melody Brown Mental Health Specialist