Melody Carter-stroud
Matawan,USA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Turning Point
Holmdel, NJ
04.2026 - Current
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed multi-tasking in a fast-paced environment to ensure timely food delivery.
- Collaborated with kitchen staff to maintain food quality and adherence to safety standards.
- always stayed knowledgeable on daily deals and steps of service.
Shift Lead
Ruuted
Englishtown, NJ
01.2025 - 04.2026
- As a shift lead and budtender, I provided knowledgeable and personalized recommendations to help customers choose the right cannabis products for their needs. I handled cash and debit transactions and make sure inventory is accurate and up to date.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members, enhancing productivity and fostering a collaborative environment.
Sales Associate
Spencer's Gifts
Freehold, NJ
09.2024 - 01.2025
- As a Sales Associate at Spencer’s, I created a fun and engaging shopping experience by connecting with customers and helping them With any product needs. I handled daily sales, restocked merchandise, and maintained organized displays. I also worked closely with my team to meet sales goals.
Lead Beauty Advisor
Ulta beauty
Freehold, NJ
01.2024 - 09.2024
- While working at ulta I consistently exceeded sales goals by promoting top shelf items and new launches to get customers engaged in products in the store. i also managed new store layouts and kept a clean store front.
Server
Olive garden
Freehold, NJ
01.2023 - 05.2024
- Stayed up to date on the newest menu items, very quick on my feet , always trying to go an extra mile for my tables. Always confirmed orders with guest and made sure to be attentive and friendly.
Shift Manager
Chipotle
Freehold, NJ
11.2020 - 01.2024
- Supervised daily operations, ensuring compliance with food safety and cleanliness standards.
- Trained and mentored team members on service excellence and operational procedures.
- Managed inventory levels, coordinating orders to minimize waste and ensure product availability.
Education
High School Diploma -
Freehold Borough High School
Freehold, NJ06.2022
Skills
- Task prioritization
- POS
- Inventory control
- Delivery driver experience
- Appointment scheduling
- Organizational skills
- Data entry
- Computer literacy
- Retail sales
- Restaurant experience
- Technical Proficiency
- Vendor relationship building
- Customer support
- Front desk
- Attention to detail
- Training & development
- Upselling
- Serving
- Guest services
- Management
- Social media content marketing
- Phone communication
- Communication skills
- Photography
- Video editing
Timeline
Server
Turning Point
04.2026 - Current
Shift Lead
Ruuted
01.2025 - 04.2026
Sales Associate
Spencer's Gifts
09.2024 - 01.2025
Lead Beauty Advisor
Ulta beauty
01.2024 - 09.2024
Server
Olive garden
01.2023 - 05.2024
Shift Manager
Chipotle
11.2020 - 01.2024
High School Diploma -
Freehold Borough High School