Melody C. Carter
Southern Elegance Events and Catering
Covington,GA
Summary
Dynamic professional with a proven track record of bridging clinical expertise and operational excellence. Extensive experience in managing multi-million-dollar business operations, driving efficiency and compliance, particularly within Medicare and Medicaid frameworks. Forward-thinking strategist dedicated to optimizing workflows and enhancing organizational performance. Eager to leverage skills and insights in new opportunities that challenge conventional approaches and foster growth.
1
Certificate
15
Years of experience
Work History
Healthcare Director Administrator
2 Years 8 Months- Managed cross-functional teams and collaborated with stakeholders to implement cost control measures.
- Conducted financial forecasting, budget management, and variance analysis.
- Cost Control: Reduced operational overhead by identifying variances in budget and implementing stability measures.
- Compliance: Maintained 100% audit readiness for Medicare/Medicaid and regulatory requirements.
- Leadership: Mentored and managed a cross-functional team of healthcare professionals to ensure coordination.
- Augusta, GA Healthcare Director Administrator
LPN / Onboarding Human Resources\ Part -Time
3 Years 11 Months- Led comprehensive training sessions focused on CEU compliance and effectively managed onboarding procedures for new hires.
- Managed training and evaluation of nursing assistive personnel (NAP) to uphold documentation standards and enhance patient care.
- Achieved seamless onboarding of LPN staff in Warrenville, SC through effective human resources strategies. Enhanced employee satisfaction during onboarding by implementing comprehensive support systems. Improved integration processes by fostering collaboration between key departments.
- Executed tasks efficiently in rapidly changing environments, contributing to team success and project timelines.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Skilled at working independently and collaboratively in a team environment.
- Supervised financial planning and resource allocation strategies to maximize departmental effectiveness and minimize waste.
- Articulated ideas clearly and concisely in both verbal and written formats to enhance collaboration.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Conducted thorough analysis to identify problem components, assess solution viability, and determine optimal decision paths.
- Acquired proficiency in new technology and software applications, ensuring seamless adaptation to evolving requirements.
- Collaborated with interdisciplinary teams to coordinate effective treatment protocols for diverse patient populations.
Founder / Part Time
9 Years 5 Months- Managed intricate logistics and operational workflows for a full-service enterprise, optimizing performance across a 372-mile round-trip service operation.
- Directed financial oversight activities, including transaction management and contract negotiations, to optimize operational efficiency through Square.
- Created part-time business ventures in Covington, GA, driving community involvement. Enabled local entrepreneurs to connect through targeted initiatives. Executed successful events that showcased local business potential.
- Conceptualized and delivered tailored event solutions that met specific client needs.
- Coordinated with vendors to ensure efficient service delivery and enhance overall event experience.
- Spearheaded collaborative planning sessions to outline and refine logistics and operational frameworks for events.
- Supervised all aspects of catering operations, maintaining rigorous standards for food quality and presentation.
- Analyzed team performance metrics to coordinate staffing schedules that maximize efficiency during peak event times.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Created and monitored promotional approaches to increase sales and profit levels.
- Directed team through periods of change by ensuring transparent communication of expectations and goals moving forward.
- Monitored and analyzed financial data to secure necessary funds for business operations, maintaining fiscal responsibility and accountability.
- Negotiated partnerships with suppliers to reduce costs, enhancing profitability with strategic sourcing.
- Secured significant venture capital funding to fuel expansion, presenting compelling business cases to investors.
- Spearheaded initiatives to foster innovation, resulting in the launch of cutting-edge products that attracted untapped market segments.
- Identified and integrated automation solutions to improve efficiency in routine task management.
- Analyzed market trends and crafted targeted marketing strategies to significantly elevate brand visibility and increase market penetration.
(LPN) Graduate Nurse
2 Years- Performed comprehensive patient assessments, including vital sign monitoring and documentation.
- Administered prescribed medications and maintained detailed patient histories.
- North Augusta, SC (LPN) Graduate Nurse
- Administered medications and monitored patient responses to ensure adherence to care .
- Educated patients and families on health maintenance and disease prevention practices.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Certified Nursing Assistant
9 Years 1 Month- Provided high-quality hands-on nursing care and monitored patient vitals using advanced systems.
- Ensured timely flow of patient documentation and supported daily living activities for diverse populations.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Documented patient care activities accurately in electronic health records systems.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Education
MBA - Business Administration
Bachelor of Science - Health Care Management
Associate of Science - Nursing
Skills
Health informatics
Healthcare marketing / mangement
Leadership Development Coordinator
Financial modeling
Accounting and bookkeeping
Healthcare analytics
Scrum framework
Data entry
Vendor negotiation
Food service
Project management
Crisis management
Vendor coordination
New business development
Budget management
Growth strategy
Business analysis
Stakeholder management
Strategic planning
Business development
Strategic negotiation
Certification
- CPR / First Aid, SERV Safe Food Handler 2017
- Event Logistics
- Leadership
- Sales & Recruitment
- C.N.A Training Instructor
- ICD-9 Coding
- Project and Event Management Onboarding Instruction
- Certified Strategy Advisor
- IT Health Information
- Certified Corporate Strategy
- Financial Analyst
Languages
English
Timeline
Healthcare Director Administrator
Alternative Direct Care Home Health
10.2023 - Current
LPN / Onboarding Human Resources\ Part -Time
Believe Home Health Care
07.2022 - Current
(LPN) Graduate Nurse
Pruitt Health Care
01.2022 - 01.2024
Founder / Part Time
Southern Elegance Events and Catering
01.2017 - Current
Certified Nursing Assistant
NHC Nursing Home / North Augusta
01.2011 - 02.2020
South University
MBA from Business Administration
South University Savannah
Bachelor of Science from Health Care Management
Midland Tech
Associate of Science from Nursing
PROFESSIONAL PIPELINE
- DBA-Start Date May '26
- PMP Candidate
- FACHE
- ITIL Foundation