MELODY COOK
Bell Buckle,TN
Summary
Detail-oriented professional with over 20 years in medical records and administrative support. Skilled in data entry and juggling multiple tasks under pressure. Committed to enhancing operational efficiency and ensuring confidentiality in all aspects of work.
Overview
25
25
years of professional experience
Work History
Medical Records
Middle TN Pharmacy Services (MTPS)
Shelbyville, Tennessee
08.2013 - Current
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Unit Secretary
Middle Tennessee Medical Center
Murfreesboro, Tennessee
12.2011 - 07.2013
- Served as central resource for procedures to obtain patient services, ensuring clarity and accessibility of information.
- Responsible for the processing of all physician orders using computer order entry
- Organized and completed patient charts upon admission and discharge, facilitating seamless patient care transitions.
- Coordinated information flow within patient care unit and across departments, enhancing communication of patient needs and compliance with medical orders.
Office Manager
Centerstone
Shelbyville, Tennessee
08.2005 - 12.2011
- Managed daily office operations, including customer service and vendor coordination.
- Supervised support staff and assisted with staff scheduling to ensure client needs were met.
- Oversaw financial processes including weekly deposits.
- Coordinated special projects and facility operations/maintenance.
- Reviewed purchase requisitions to ensure proper coding and approvals.
- Maintained office inventory and ordered supplies.
- Conducted monthly safety meetings for facility staff.
- Processed insurance paperwork for uninsured clients.
Support Staff
Centerstone
Shelbyville, Tennessee
08.2001 - 08.2005
- Provide reception, appointment scheduling, record keeping, purchase requisitions and information necessary for the administrative functioning of the programs located at the facility as directed by the Office Manager, while maintaining the highest level of confidentiality.
- Promoted to office manager in August 2025.
Education
Shelbyville Central High School
01-1992
Skills
- Electronic medical records usage
- Data Entry
- File/Records maintenance
- Computer proficient
- Detail orientation
- Proven leadership abilities
- Office management
- Strong verbal communication
- Quick Learner
Timeline
Medical Records
Middle TN Pharmacy Services (MTPS)
08.2013 - Current
Unit Secretary
Middle Tennessee Medical Center
12.2011 - 07.2013
Office Manager
Centerstone
08.2005 - 12.2011
Support Staff
Centerstone
08.2001 - 08.2005
Shelbyville Central High School