Melody Courville
Lafayette,Louisiana
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Solutions Based Case Manager
The Extra Mile
10.2022 - Current
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Developed and facilitated individual and group sessions to promote positive behavior change for clients.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Resource Manager
The Extra Mile
04.2016 - 09.2022
- Worked directly with families to achieve goals in reunification process
- Maintained client records of progress for court proceedings
- Developed goals with clients to complete components of case plans as dictated by Department of Children and Families
- Facilitated group sessions
- Continued trainings in case management practices and trauma-informed care
Violin Instructor
Music Academy Of Acadiana
03.2013 - 12.2017
- Adapted teaching methods for students with diverse needs, ensuring their success in mastering violin.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
- Participated in individual student recitals
Education
Bachelor of Science - Psychology
University of Louisiana At Lafayette
Lafayette, LA12.2013
Skills
- Data Entry and Analysis
- Client Needs Assessments
- Client Advocacy
- Program Development
- Stakeholder Collaboration
- Decision-Making
- Organization and Multitasking
- Client meetings
- Documentation And Reporting
- Performance Tracking
- Resource Management
- Community Outreach
Timeline
Solutions Based Case Manager
The Extra Mile
10.2022 - Current
Resource Manager
The Extra Mile
04.2016 - 09.2022
Violin Instructor
Music Academy Of Acadiana
03.2013 - 12.2017
Bachelor of Science - Psychology
University of Louisiana At Lafayette