Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melody Davie

Brundidge,US

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Hardees Crew Member

Hardee's
03.2017 - 05.2019
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Stocked shelves to organize aisles in assigned department.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Front Desk Agent

Hampton Inn
11.2023 - Current
  • Sale representative check guest in and out of the hotel
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected room deposits, fees, and payments.

Finisher

HB&G Building Products, Inc
05.2023 - 11.2023
  • Sanding columns
  • Repaired damaged items using different chemicals and tools.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Increased operational efficiency, regularly maintaining and calibrating finishing equipment for optimal performance.
  • Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
  • Reduced waste, carefully controlling material usage during finishing operations.

Operator

KW Container
10.2020 - 02.2023
  • Pack gallons handles sack quarts cans operate the quarts rings and lids.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Production Worker

Magnolia vegetable processor
01.2020 - 09.2020
  • Processor working with pickles
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Maintained clean and safe work environment, adhering to health and safety protocols.

Customer Service Representative

CGI Group
10.2019 - 12.2019
  • Answer inbound calls and outbound calls
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Cashier and Customer Service

Jack's
07.2019 - 08.2019
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Line Assembler

Southern Classic
05.2019 - 07.2019
  • Line assembly
  • Removed imperfections in component pieces and finished work.
  • Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
  • Upheld high-detail orientation while assembling intricate components, ensuring each piece met exact specifications for optimal fitment and function within final products.
  • Restocked other stations and moved completed items to other stations for additional processing.
  • Boxed, labeled, and transported items to support assembly operations.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Sales Accociate

Super Dollar
03.2013 - 02.2017
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

cashier

dollar general
06.2006 - 08.2007
  • Responsible For stocking the shelf and cashier
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

Medical Billing & Coding - College

Ultimate Medical Academy
09.2025

High school or equivalent - undefined

Bullock Co High School
05.2007

Skills

  • Packaging
  • Assembly
  • Manufacturing
  • Customer service
  • Sales
  • Cash handling
  • Machining
  • Cash register
  • Multitasking and organization
  • Drive-thru operations
  • Inventory counts
  • Front desk operations
  • Computer skills
  • Deadline oriented
  • Lean manufacturing processes
  • Equipment troubleshooting
  • Hand and power tools
  • Machine operation
  • Multitasking

Certification

  • Heartsaver first aid CPR AED Training - 10/23-10/25
  • Certified Mortgage Field inspector, Mortgage field sevices - 01-31-24

Timeline

Front Desk Agent

Hampton Inn
11.2023 - Current

Finisher

HB&G Building Products, Inc
05.2023 - 11.2023

Operator

KW Container
10.2020 - 02.2023

Production Worker

Magnolia vegetable processor
01.2020 - 09.2020

Customer Service Representative

CGI Group
10.2019 - 12.2019

Cashier and Customer Service

Jack's
07.2019 - 08.2019

Line Assembler

Southern Classic
05.2019 - 07.2019

Hardees Crew Member

Hardee's
03.2017 - 05.2019

Sales Accociate

Super Dollar
03.2013 - 02.2017

cashier

dollar general
06.2006 - 08.2007

High school or equivalent - undefined

Bullock Co High School

Medical Billing & Coding - College

Ultimate Medical Academy

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Melody Davie