Melody Deswarte
Gilbert,AZ
Summary
- Positive and enthusiastic client service expert who strives to provide exceptional experiences to all customers Team player who is adaptable and works efficiently with internal and external teams to produce positive and productive results
- Excellent verbal and written communication skills
- Superb organization skills and exceptional attention to detail
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Las Sendas Golf Club
Mesa, Arizona
10.2024 - Current
- Engaged with members upon arrival.
- Guided potential members in understanding club's membership options.
- Enrolled new members on GolfNow portal.
- Supported members in efficiently utilizing the online portal.
- Facilitate online tee time reservations for members.
- Managed accounts receivables efficiently.
- Ensured all deposit components were organized and accurate.
- Ensured accurate mail sorting and distribution.
- Operated complex multi-line telephony for seamless connectivity.
- Supervise and coordinate lobby upkeep.
- Developed engaging content for each monthly edition.
- Executed email marketing strategies.
Administrative Assistant
AFFILIATED PROPERTY MANAGEMENT
05.2021 - 09.2024
- Assist manager who oversees 40+ properties (10-70 suites per prop)
- Handled a high volume of service requests efficiently.
- Gathered essential insights to maintain high standards of service.
- Organized appointments with vendors.
- Coordinated communication between property owner and vendor.
- Communicated scheduled service information to the owner regularly.
- Verified successful closure of vendor work.
- Kept leases and maintenance logs organized.
Private Events Director
SEVILLE GOLF & COUNTRY CLUB
Gilbert, Arizona
06.2019 - 05.2021
- Generated contracts for client(s) signature
- Showcased properties to prospective tenants.
- Established beneficial networks within and outside the organization.
- Engaged in F&B coordination sessions.
- Developed detailed quarterly strategies.
- Achieved budget targets through effective forecasting.
- Designed customized dining options for exclusive gatherings.
- Collaborated with banquet captain to ensure seamless event execution.
Education
Business Administration, Public Relations
Pasadena City College
Skills
- Excellent written and oral communication skills, demonstrating good spelling and correct grammar
- Ability to prioritize tasks daily
- work well with others and possess a positive, high-energy, "can-do" attitude
- Strong attention to details and organizational skills
- Proficient with Microsoft Office (Excel, Work, Outlook)
- Constant contact
- proficient in clubster
- Efficient with Point of sale
Timeline
Administrative Coordinator
Las Sendas Golf Club
10.2024 - Current
Administrative Assistant
AFFILIATED PROPERTY MANAGEMENT
05.2021 - 09.2024
Private Events Director
SEVILLE GOLF & COUNTRY CLUB
06.2019 - 05.2021
Business Administration, Public Relations
Pasadena City College