Melody Drenckberg
Melbourne,FL
Summary
Dynamic Office Manager with a proven track record at Kaiser Construction, excelling in project management and budget oversight. Adept at contract administration and fostering team collaboration, I drive operational efficiency and enhance customer relations, ensuring successful project delivery and compliance with regulatory standards.
Overview
24
24
years of professional experience
Work History
Office Manager / Operations Manager
Kaiser Construction and Property Maintenance
Furlong, PA
01.2018 - 01.2021
- Selected and oversaw subcontractors for diverse construction projects.
Reviewed architectural drawings for regulatory compliance and specifications accuracy.
Facilitated administration of contracts, securing licenses and permits effectively.
Controlled construction timelines and budgets to ensure successful project delivery.
Informed Owner of project status and recommended necessary modifications.
Supervised staff management related to daily construction challenges.
Analyzed progress reports, resolving safety violations and other issues promptly.
Oversaw purchasing initiatives, pre-development tasks, and training for new staff members.
Office Manager/ Business Manager
Nemath Construction
Lansdale, PA
03.2003 - 06.2018
- Directed operations of medium-sized construction company with around 25 association clients, focusing on accounts receivable, accounts payable, and payroll management.
Engineered work order systems to optimize workflows for both office staff and field crews.
Handled customer service inquiries via email and phone while liaising with vendors for procurement needs.
Managed invoicing on a weekly basis along with bill payment processes including direct client interactions.
Executed bi-weekly payroll administration involving tax reporting, vacation accruals, and W-9 documentation.
Organized new employee record setups to ensure compliance with HR requirements.
Developed an efficient customer and vendor filing system to streamline access to information.
Facilitated training programs for office personnel including receptionist and accountant roles.
Property Manager
Bee Investments
Lansdale, PA
03.2003 - 06.2018
- Managed portfolio of 35 rental properties for private investment company.
Advertised rentals and conducted property showings for prospective tenants.
Thoroughly screened applicants to ensure suitability for tenancy.
Prepared and administered leases while collecting rents and security deposits.
Resolved tenant issues promptly to maintain satisfaction and compliance.
Maintained accurate records of lease expirations and renewals.
Scheduled maintenance trades to address repairs and upkeep of properties.
Ensured adherence to state and local health and building codes.
Realtor
Keller Williams Real Estate
Blue Bell, PA
09.2009 - 04.2018
- Drove sales in residential real estate by specializing in listings and transactions within first year.
Developed a client base through strategic outreach and exceptional service delivery.
Executed market analyses and crafted persuasive bid presentations for all parties involved.
Conducted thorough research on listings, coordinating title searches and home inspections effectively.
Leveraged more than 40 online platforms for advertising, successfully hosting open houses to increase visibility.
Cultivated relationships with agents, clients, attorneys to streamline transactions.
Secured advantageous contract negotiations for buyers and sellers alike.
Informed clients about legal obligations and managed all aspects of contract fulfillment prior to closing.
On-Site Property Manager
Affiance Property Management
Chalfont, PA
02.1999 - 03.2005
- Perform periodic property inspections for the purposes of preserving capital for owners, maintaining safe living conditions for residents, and scheduling and verifying the completion of required maintenance on the subject property. Promote growth and goodwill for the company through daily personal contact with owners, tenants, vendors, and other outside individuals and organizations, and through attendance at community meetings. Effectively manage physical, administrative, and/or financial aspects of 11+ properties comprising of 1,000+ unit owners. Forge and sustain relationships with Association Board Members, owners and vendors to ensure cost-effective contracts, low Associations dues and high-standard of living. Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and legal standards. Guide property improvement projects, partnering with contractors, unit owners, and vendors to secure on-time deliverables.
- Selected Contributions:
- Spearheaded development of landscape replacement projects.
- Redesigned Rules and Regulations as well as other forms of owner communication to ensure efficient and proactive information sharing.
- Developed spreadsheet management of owner/tenant information including violations, architectural requests, maintenance and other pertinent information for “at-a-glance” location.
Office Manager / Bookkeeper / Recruiter / HR On-Site Manager
Kelly Services / Kelly Scientific
Blue Bell, PA
02.1997 - 02.1999
- Served as Office Manager in Scientific Division before advancing to On-Site Coordinator role.
Managed On-Site Coordinator duties for Wyeth and Merck, ensuring operational efficiency.
Directed Intern Program at Merck, overseeing mentorship for more than 100 interns.
Acted as HR representative for contract employees, providing guidance and support.
Managed daily administration tasks including workers' compensation claims processing.
Handled drug screening procedures and tracked unemployment claims effectively.
Administered payroll, accounts payable, and receivable with precision.
Led recruitment initiatives by entering job orders and conducting employee orientations.
Education
Schlicher Kratz Real Estate School
Montgomeryville, PA01-1999
Bachelor of Arts - English
Penn State University
State College, PA05-1997
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), QuickBooks
- Project management
- Budget management
- Contract administration
- Regulatory compliance
- Payroll administration
- Customer service
- Staff training
- Document organization
- Time management
- Conflict resolution
- Team collaboration
- Problem solving
- Effective communication
- Proposal writing
- Billing
- Payroll and budgeting
- Office management
- Employee supervision
- Clear oral/written communication
- Organizational skills
- Scheduling coordination
- Training and coaching
- Workflow planning
- Business administration
- Policy and procedure modification
- Contract negotiations
- Staff management
- Vendor engagement
- Employee training
- Mail handling
- Event coordination
- Account reconciliation
- Payroll processing
- Budget administration
- Document management
- Human resources
- Scheduling
- Office administration
- Workflow optimization
- Bookkeeping
- Workforce management
- Database administration
- Credit and collections
- Scheduling and calendar management
- Team supervision
- Administrative oversight
- Customer relations
- Conflict management
- Administrative support
References
References available upon request.
Timeline
Office Manager / Operations Manager
Kaiser Construction and Property Maintenance
01.2018 - 01.2021
Realtor
Keller Williams Real Estate
09.2009 - 04.2018
Office Manager/ Business Manager
Nemath Construction
03.2003 - 06.2018
Property Manager
Bee Investments
03.2003 - 06.2018
On-Site Property Manager
Affiance Property Management
02.1999 - 03.2005
Office Manager / Bookkeeper / Recruiter / HR On-Site Manager
Kelly Services / Kelly Scientific
02.1997 - 02.1999
Schlicher Kratz Real Estate School
Bachelor of Arts - English
Penn State University
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