Melody Duane Anderson
Summary
Versatile and highly skilled Project Designer with extensive experience in AutoCAD, CET, and 3D rendering software. My unique background as an Account Manager and Sales Associate enhances my perspective and versatility within a team. I am dedicated to delivering top-notch service, increasing sales through innovative design, and ensuring client satisfaction. Adept at managing client relationships, delivering exceptional design solutions, and exceeding project expectations. I thrive in fast-paced environments, ensuring efficient task management and timely project completion. Seeking to leverage my expertise to contribute to Catalyst Workplace Activation's success on a primarily remote basis.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager / Designer/Lead Sales Associate
Workspace
Jacksonville, OR
09.2019 - Current
- Managed client accounts, ensuring high levels of service and satisfaction.
- Designed innovative workplace solutions using AutoCAD, CAP2020, CET, and 3D rendering software.
- Conducted site surveys, verifications, and inventories to gather accurate project data.
- Produced precise drawings and specifications within established deadlines.
- Provided technical assistance and oversaw installation processes.
- Maintained up-to-date knowledge of trends in the contract furniture industry, including ADA, ergonomics, and building codes.
- Communicated design information to clients and team members promptly and professionally.
- Collaborated with internal teams to ensure seamless project execution.
- Developed and executed sales strategies to achieve sales targets and expand market share.
- Conducted presentations and product demos, providing tailored furniture solutions.
- Prepared and presented sales proposals, quotes, and contracts to potential clients.
- Achieved successful project outcomes with comprehensive risk identification and mitigation strategies.
Executive Assistant/ Sales Support
Workspace
Jacksonville, OR
03.2019 - 09.2019
- Proactively tackled daily operational challenges to keep the executive office running smoothly.
- Organized and coordinated conferences and monthly meetings, contributing to increased sales and efficient operations.
- Planned and managed executive meetings and conferences, improving team collaboration and customer satisfaction.
- Acted as a key point of contact between the CEO, executive team, and staff, ensuring top-notch service.
- Handled emails and correspondence, ensuring clear and timely communication.
- Screened calls and emails, promptly responding or directing messages to the appropriate managers.
- Tracked progress and followed up on tasks assigned by the CEO, ensuring timely completion.
- Oversaw project management tasks, maintaining thorough documentation and meeting deadlines.
- Managed both personal and business calls for the CEO, ensuring they reached the right people.
- Assisted with personal and family-related tasks for the CEO, ensuring all their needs were efficiently met.
- Coordinated with sales support teams to ensure prompt delivery of orders and resolution of any outstanding issues affecting key accounts.
- Assisted in the preparation of sales proposals and presentations.
Esthetician
Lash Art By Melody
Medford, OR
11.2018 - 05.2019
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
Food Server
Umi Sushi
Jacksonville, OR
06.2016 - 08.2017
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
Hostess/Lead Busser
The Bella Union Restaurant
Jacksonville, OR
06.2015 - 04.2016
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
The Candy Shoppe
Manager & Cashier
Jacksonville, OR
02.2014 - 06.2015
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Managed inventory ordering process, reducing shortages and overstock situations by accurately forecasting needs.
Education
Associate of Arts - Transfer Degree
Rogue Community College
Medford, Oregon06.2025
Esthetician License - Esthetics
Imani Institute of Cosmetology
Ashland OR06.2018
Skills
- AutoCAD
- CET Commercial Interior Design Software
- CAP2020 & Visual Impressions
- Microsoft Office Suite
- Strong MillerKnoll product knowledge
- Systems furniture
- RFP responses
- Business operating system- CORE
- Client Relationship Management
- Expert Project Management
- Time management
- Active Listening
- Critical Thinking
Certification
- Solomon Coyle Project Management Certification
- TOPCON Solutions AutoCAD Essentials Training
- Kimiko Designs Basic CET Training- Knoll
References
Available upon request
Timeline
Account Manager / Designer/Lead Sales Associate
Workspace
09.2019 - Current
Executive Assistant/ Sales Support
Workspace
03.2019 - 09.2019
Esthetician
Lash Art By Melody
11.2018 - 05.2019
Food Server
Umi Sushi
06.2016 - 08.2017
Hostess/Lead Busser
The Bella Union Restaurant
06.2015 - 04.2016
The Candy Shoppe
Manager & Cashier
02.2014 - 06.2015
Associate of Arts - Transfer Degree
Rogue Community College
Esthetician License - Esthetics
Imani Institute of Cosmetology