Melody Duncan
Gainesville,United States
Summary
Highly experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment developed over a 24-year career. Skillfully staff teams, organize charts and oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care.
Overview
24
24
years of professional experience
Work History
CARE CENTER NURSE
Haven Hospice ET York
Gainesville, FL
07.2022 - Current
- Skilled therapeutic communicator who understands how to speak with families about difficult topics
- Compassionate and empathetic
- Patience and the ability to remain calm in stressful situations
- Educated patients, families, and caregivers on symptom management and end of life care.
RN CASE MANAGER
HCA Florida North Florida
Gainesville, FL
11.2014 - 05.2022
- Collaborated with physicians on patient medications, medical needs and performance
- Developed patient care plans, overall patient health assessments and discharge planning and evaluations
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME)
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
HEAD RN FOR PEDIATRIC ONCOLOGY/RHEUMATOLOGY
University of Florida Physicians
Gainesville, FL
05.2011 - 08.2014
- Managed Special Clinics and adjusted schedule to account for expected changes in service demands
- Advised, coached, and mentored experienced and student nurses on medical issues, crisis management, and appropriate nursing intervention
- Expertly explained diagnoses to patients and discussed next steps for treatment and care in easy-to-understand terminology
- Coordinated with healthcare team to establish, enact and evaluate patient care plans
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
HOSPITAL LIAISON NURSE CASE MANAGER
Haven Hospice
Gainesville, FL
11.2007 - 01.2011
- Developed new relationships with hospital staff to ensure successful coordination of patient care.
- Facilitated communication between hospital and community resources to ensure timely referrals.
- Provided support to patients and families during transitions from hospital to home or other facilities.
- Attended weekly interdisciplinary meetings with physicians, nurses, social workers and other healthcare professionals to coordinate services.
- Collaborated with providers on discharge planning activities such as arranging for post-discharge services, medications and equipment needs.
- Facilitated communication between patients, families, hospice facilities, nursing homes, pharmacies, hospital staff and other healthcare professionals.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
PEDIATRIC CHARGE NURSE
Shands At The University Of Florida
Gainesville, FL
06.2000 - 10.2007
- Managed performance of 25-person nursing staff, reviewing task completion, prioritization and report quality
- Patient bed assignment
- Oriented, assessed and mentored staff on correct procedures and clinical skills
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges
- Educated patients, caregivers and families on diagnoses, disease management, wound management and equipment management
- Completed initial and comprehensive ongoing patient and family assessments to determine healthcare needs
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Education
Associate of Science - Nursing
Santa Fe College
05.2000
Associate of Arts - General
Santa Fe College
05.2000
Skills
- Inpatient and outpatient care
- Patient Intake and discharge
- Staff training
- Medication and IV administration
- Staff Development and Precepting
- Patient assessments and care planning
- Nursing Staff Leadership
- Care Planning
- Patient Education and Counseling
- Palliative and Pain Management
Timeline
CARE CENTER NURSE
Haven Hospice ET York
07.2022 - Current
RN CASE MANAGER
HCA Florida North Florida
11.2014 - 05.2022
HEAD RN FOR PEDIATRIC ONCOLOGY/RHEUMATOLOGY
University of Florida Physicians
05.2011 - 08.2014
HOSPITAL LIAISON NURSE CASE MANAGER
Haven Hospice
11.2007 - 01.2011
PEDIATRIC CHARGE NURSE
Shands At The University Of Florida
06.2000 - 10.2007
Associate of Science - Nursing
Santa Fe College
Associate of Arts - General
Santa Fe College
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