Melody Eads
Summary
Energetic, dependable, honest, hardworking, motivated and passionate team player with strong interpersonal and organizational skills and previous supervisory experience. I am eager to secure a supervisory position to utilize my skills and help the team achieve its company goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Cashier
Northern Tools & Equipment
Plano
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with finding products and answering questions, completing purchases, joining the PPO insurance plan and the credit card and email promotion, resulting in an enjoyable shopping experience.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
- Contributed to team success by consistently meeting or exceeding sales targets set by management.
- Developed strong rapport with colleagues across departments, fostering teamwork that led to smooth operations.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Mentored junior cashiers.
- Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Maintained stock to meet expected customer demand.
Baker
Surger Dimples' Bakery
Sherman, TX
04.2022 - 10.2022
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Janitor
Community Pride Senior Living LLC.
St.John, WA.
09.2015 - 12.2015
- Maintained clean and comfortable environments in commercial buildings by mopping, sweeping, vacuuming, cleaning windows, and dusting.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently and sanitizing to reduce the spread of germs.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Photographer and Auction Driver
Empire/ Manheim
Fort Lauderdale, FL
03.2013 - 03.2014
- Developed strong relationships with clients through clear communication and professionalism.
- Photographed high-quality images for various print and digital projects.
Stagehand
PTT & IMC
Ft. Lauderdale, FL.
03.2013 - 03.2014
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Ensured timely completion of all tasks for seamless transitions between scenes during live performances.
- Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.
- Troubleshot technical issues with lighting and sound systems to prevent delays or disruptions during shows.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
Courier Driver
Phoenix Central Laboratory
Everett, WA
02.2008 - 09.2012
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Provided exceptional customer service by addressing inquiries professionally, resolving issues promptly, timely deliveries and professional communication with clients..
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Developed strong interpersonal and communication skills through interacting professionally with dispatchers, upper management, and peers.
Supervisor
U.S. Navy Active Duty
San Diego, CA And Bremerton, WA
11.2002 - 11.2006
- Oversaw daily operations of the Reactor Engineering and Command Religious Ministries departments, ensuring smooth workflow and timely completion of tasks, and streamlining where deemed necessary.
- As a skilled and trusted operator, I steered the aircraft carrier and special in-docking, contributing to seven mishap-free major ship evaluations.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members and resolving conflicts among team members promptly to maintain a harmonious working environment.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans and mentored junior staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence and maintained compliance with company policies, objectives, and communication goals.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Monitored workflow to improve employee time management and increase productivity.
- Frequently inspected production area to verify proper equipment operation.
- Instrumental in the preservation of critical ship components.
- Executed the processing of over 185 critical communication messages.
- Maintained computer work stations and categorized book periodicals and inventory.
- Compiled letters of accomodations for various events and routed executive correspondence.
- Participated in more than ten community relations projects.
Forklift Operator
Unicco/ Goodyear
Lawton, OK
05.2002 - 07.2002
- Equipment operator with no safety deficiencies in working with the process of production and manufacturing.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Inspected tires for proper quality and safety.
Education
High School Diploma -
Anadarko High School
Anadarko, OK05.1997
Skills
Cashier
Forklift Driver
Courier Driver
Truck Driver
Plasma Cutter
Tractor Operator
Climbing Ladder
Accomplishments
- Advancement to E-4, June 2006
- Awarded Good Conduct Award, Letter of Appreciation and Sailor of the Day Award, U.S. Navy onboard USS John C. Stennis (CVN 74); Bremerton, WA, 2002-2006
- Awarded Good Conduct Award for three years of faithful, zealous and obedient naval service
- Letter of Appreciation for participation in the Kitsap County Fair, August 2005
- Letter of Appreciation for participation in the Harmony Hill Retreat Center Community Relations Project, Union, VA, April 2005
- Letter of Appreciation for outstanding support to the Command Religious Ministries Department onboard USS John C. Stennis (CVN 74) for services from May 24 - Nov 2004
- USS John C. Stennis (CVN 74) Sailor of the Day, Mar 2004
- Chosen to be in the movie "Tiger Cruise" in 2004. It was filmed onboard the aircraft carrier. I acted as an extra in the movie, which eventually landed me a speaking part in the movie, acting along side Bill Pullman and Hayden Panettiere.
- Meritorious Unit Commendation Ribbon
- Global War On Terrorism Service Medal
- National Defense Service Medal
- Chosen to be in a movie "Tiger Cruise" 2004 which was filmed onboard the aircraft carrier. Act as an extra in the movie, which eventually landed me a speaking part in the movie, acting along side Bill Pullman and Hayden Panettiere.
Certification
- Certified CDL License, Caddo-Kiowa Technology Center, Ft. Cobb, OK, 1998
- Certified Auto CAD/Drafting & Design, Caddo-Kiowa Technology Center, Ft. Cobb, OK, 1997
Timeline
Lead Cashier
Northern Tools & Equipment
09.2023 - Current
Baker
Surger Dimples' Bakery
04.2022 - 10.2022
Janitor
Community Pride Senior Living LLC.
09.2015 - 12.2015
Photographer and Auction Driver
Empire/ Manheim
03.2013 - 03.2014
Stagehand
PTT & IMC
03.2013 - 03.2014
Courier Driver
Phoenix Central Laboratory
02.2008 - 09.2012
Supervisor
U.S. Navy Active Duty
11.2002 - 11.2006
Forklift Operator
Unicco/ Goodyear
05.2002 - 07.2002
High School Diploma -
Anadarko High School