MELODY EDWARDS

New Bern,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Certification

Work History

Refugee School Impact Tutor

Craven County Schools

2023.10 - Current

Collaborate with English Second Language teacher on instructing refugee students.
Improved students' language proficiency by implementing customized lesson plans tailored to individual needs.
Boosted student confidence in their language skills through consistent encouragement and positive reinforcement.
Enhanced student engagement by incorporating interactive activities and multimedia resources into tutoring sessions.
Conducted group tutoring sessions to help students engage active learning and critical thinking skills.

Youth Development Professional

Boys and Girls Club of the Coastal Plain

2023.01 - 2023.04

Approached conflicts and crisis situations in calm and professional way
Provided homework help and tutoring in specific subjects
Assisted with developing goals and improvement plans for each objective
Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development
Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming
Assisted youth with practicing coping skills to achieve completion of treatment goals

Sales Associate

TJ Maxx

2022.05 - 2022.08

Helped customers find specific products, answered questions, and offered product advice
Engaged customers in friendly, professional dialogue to determine needs
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Collected payments and provided accurate change
Worked with fellow sales team members to achieve group targets

Cashier

Harris Teeter

2018.09 - 2019.02

Operated cash register or POS system to receive payment by cash, check, and credit card
Accepted cash and credit card payments, issued receipts, and provided change
Answered customer questions and provided store information
Delivered high level of customer service to patrons using active listening and engagement skills
Preserved appearance of store by arranging and replenishing displays and merchandise racks

Cashier

Zaxby's

2017.03 - 2020.01

Operated cash register or POS system to receive payment by cash, check, and credit card
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Trained new team members in cash register operation, stock procedures and customer services
Accepted cash and credit card payments, issued receipts, and provided change
Collected payments and provided accurate change

Education

Bachelor of Social Work -

East Carolina University

Greenville

05.2023

High School Diploma -

New Bern High School

06.2019

Skills

Conflict Resolution
Youth Mentoring and Guidance
Intervention Planning
Professional and Academic Writing

Cultural Competency
Time Management
Behavior Management

Certification

· Advanced Teach English to Speakers of Other Languages (TESOL) Certificate, TESOL Training International-2023

· Mandated Reporter: Duty to Report, Spillet University Boys and Girls Clubs-2023

· Child and Club Safety 101, Spillet University Boys and Girls Clubs-2023

· A Day at Camp (Safety and Prevention of Abuse), Spillet University Boys and Girls Clubs-2023

· Abuse Prevention Refresher, Spillet University Boys and Girls Clubs-2023

· Sexual Abuse Prevention, Spillet University Boys and Girls Club-2023

· Stewards of Children, Darkness to Light Foundation, TEDI BEAR Children's Advocacy Center- 2022

· Certificate of Academic Achievement, East Carolina University-2019