Melody Goodwyn

· Develop and implement a comprehensive national training strategy that aligns with the organization's overall business goals and objectives.

· Identify and analyze training needs across different departments, regions, and employee levels.

· Ensure that training programs are relevant, effective, and meet the evolving needs of the organization.

· Design, develop, and implement training programs using various instructional techniques and formats (e.g., classroom training, online learning, workshops).

· Select and evaluate training materials, resources, and vendors.

· Ensure training programs are engaging, interactive, and meet the needs of the target audience.

· Manage and supervise a team of training professionals, providing guidance, coaching, and support.

· Delegate tasks and responsibilities effectively, ensuring that training programs are delivered on time and within budget.

· Foster a positive and collaborative team environment.

· Evaluate individual and organizational performance to ensure training meets business needs and improves performance.

• Oversaw the day-to-day responsibilities of the Curriculum and Delivery for field and corporate trainers.
• Ensured the Field Team was supported with proactive, accurate, and actionable Compliance Reporting.
• Managed ongoing training programs by assessing training needs and improving current content.
• Ensured accurate and timely reporting was provided to leaders for review and feedback.
• Provided weekly training completion reports and evaluation data, including trend scores and actionable commentary to measure training effectiveness.
• Selected, configured, and implemented analytics solutions that aligned with business objectives and optimized performance.
• Ensured the training curriculum was effectively designed and developed with clear learning objectives and measurable business value goals.
• Applied industry knowledge and best practices to interpret data, enhance performance, and identify opportunities for growth.

• Provided work directions, resolved problems, and set deadlines to ensure timely completion of work
• Prepared reports and records on activities for upper management
• Initiated and authorized employee hires, promotions, discharges, or transfers
• Reviewed and analyzed expenditures, financial and operational reports
• Monitored staffing, equipment and facilities requirements

• Provided work directions, resolved problems, and set deadlines to ensure timely completion of work
• Prepared reports and records on activities for upper management
• Initiated and authorized employee hires, promotions, discharges, or transfers
• Reviewed and analyzed expenditures, financial and operational reports
• Monitored staffing, equipment and facilities requirements

• Directed and coordinated department activities through subordinate supervisors
• Reviewed and analyzed reports, records, and directives, and confers with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered
• Assigned and delegated responsibility for, specified work for functional activities and disseminates policy to supervisors
• Provided work directions, resolved problems, and set deadlines to ensure timely completion of work
• Coordinated activities with related activities of other departments to ensure efficiency and economy

• Coordinated and planned all phases of ground operations, administered policies, ensured compliance of Personnel with Training, Safety Rules, Government Regulations, Policies and Procedures
• Monitored staffing, equipment and facilities requirements
• Reviewed and analyzed expenditures, financial and operational reports
• Managed contracts with suppliers
• Implement safety and operational procedures and investigated causes of internal and external complaints