Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Melody Hicks

Melody Hicks

Fordland,Missouri

Summary

Performs technical planning, architecture development and modification of specifications within Cerner Millennium solutions. Develops specifications for new and existing products/services, and applications. Develops and design IT applications architecture solutions to clients within the EMR technology group. Experienced Architect with a demonstrated history of working in the information technology over 10+ years in various health care organizations. Skilled in Medical Billing, Emergency Medicine, Millennium Solutions such as: Powerplans, PowerNotes, Powerforms, FirstNet.exe, Orders, Order sets, Nursing & Physician Documentation, Dynamic Documentation, and Inpatient/Outpatient workflows. Resourceful Solution Architect with 7 years of customer relationship management and implementation support. Highly skilled in managing database performance and upgrades for ongoing efficiency and achievement of corporate objectives. Excellent communication skills and extensive experience working with clients and partners. Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 6 years of experience in similar roles. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Solution Architect

ITWorks Cerner/Oracle Corporation
2023.03 - Current
  • Identifying, testing, and managing risk; knowledge of software development process; communication skills; project management skills; organizational and time management skills; broad knowledge of computer software, hardware, and languages.

System Analyst

Cerner/Oracle
2018.09 - 2023.02
  • Building and integrating information systems; assessing systems architecture; resolving technical problems; providing supervision and guidance to development teams; researching technologies; assessing business impact of technical choices.

Senior Test Analyst

Cerner Corporation
2015.12 - 2018.09
  • Creating and assisting in the development of tests; executing tests; logging and tracking issues; maintaining testing evidence; evaluating testing effectiveness; mentoring and training new associates.

Senior Medical/Billing Specialist

Cerner Corporation
2014.04 - 2015.12
  • Posting medical charges and payments; processing insurance claim denials; verifying insurance filing information; meeting billing metrics.

Admissions Representative

St. Luke’s East Medical Center
2013.07 - 2014.04
  • Admitting patients; providing information about hospital policies; securing payments; preparing admission folders; verifying patient identity.

Patient Registrar

CenterPoint Medical Center
2013.02 - 2013.07
  • Assigning beds; entering patient demographics; verifying physician referrals and insurance authorizations; explaining financial options to patients.

Patient Registrar

Liberty Hospital
2012.03 - 2012.06
  • Assigning beds; entering patient demographics; verifying physician referrals and insurance authorizations; explaining financial options to patients.

Patient Account Representative

Mercy Hospital
2009.03 - 2009.06
  • Ensuring patient accounts are up to date; collecting on past due accounts; requesting and reviewing insurance claims.

Administrative Assistant

Mercy Hospital
2007.11 - 2009.03
  • Providing administrative support; maintaining filing systems; performing data entry; managing calendar; scheduling meetings.

Education

Ozark Technical Community College

BA Communications -

Drury University
01.2025

Mount Vernon High School
01.2004

Skills

  • Ability to troubleshoot existing application programs and computer systems
  • Office communications
  • Customer service/reception
  • Cerner Millennium Solutions
  • WellSky Application
  • AmWell Application
  • FirstNet.exe
  • Project Manager
  • Bridge Medical Devices
  • CCL
  • Program developments & coordination
  • Staff supervision/motivation
  • Strong interpersonal skills
  • Coding relational database packages, functions, and stored procedures (PL/SQL, TSQL)
  • Application Designer
  • Custom .NET programs
  • Component Interface and Excel-To-CI
  • Performance Optimization
  • Enterprise Architecture Design
  • Security and Compliance
  • Stakeholder Communication
  • Systems design
  • DevOps Implementation
  • Requirements Gathering
  • Microservices Architecture
  • Database performance
  • Data Integration Strategies
  • Technical Project Management

Certification

  • Oracle Certified Professional, Java SE Programmer - Oracle Corporation.

Timeline

Solution Architect

ITWorks Cerner/Oracle Corporation
2023.03 - Current

System Analyst

Cerner/Oracle
2018.09 - 2023.02

Senior Test Analyst

Cerner Corporation
2015.12 - 2018.09

Senior Medical/Billing Specialist

Cerner Corporation
2014.04 - 2015.12

Admissions Representative

St. Luke’s East Medical Center
2013.07 - 2014.04

Patient Registrar

CenterPoint Medical Center
2013.02 - 2013.07

Patient Registrar

Liberty Hospital
2012.03 - 2012.06

Patient Account Representative

Mercy Hospital
2009.03 - 2009.06

Administrative Assistant

Mercy Hospital
2007.11 - 2009.03

Ozark Technical Community College

BA Communications -

Drury University

Mount Vernon High School
  • Oracle Certified Professional, Java SE Programmer - Oracle Corporation.
Melody Hicks