MELODY HILL
Chicago
Summary
Assisted in enhancing customer satisfaction and operational efficiency at Wal-Mart.,Supported inventory management efforts through effective communication and teamwork.,Maintained attention to detail while managing stress in fast-paced environments.
Overview
11
11
years of professional experience
Work History
AP Operations TA
Wal-mart
Cicero, IL
11.2020 - Current
- Processing of all store returns
- Processing of all damaged store claims with the exception of apparel.
- Processing and management of hazardous waste materials.
- Handling and management of hazardous waste paperwork.
- Receiving and management of incoming product to the store.
- Counting of each order and finalizing of the incoming product.
- Communicating with managers and peers on a daily basis.
- Communicating with company merchandisers for scheduled orders.
Personal Shopper
Wal-mart
Cicero, IL
02.2019 - 01.2020
- Shopping for customer orders placed daily.
- Packaging and handling of food and household items.
- Communicating with customers to resolve any problems with a order.
- Promoting business to customers on a daily basis.
Customer Host
Wal-mart
Cicero, IL
08.2018 - 02.2019
- Friendly and welcoming of all customers to the store.
- Assisted customers with inquiries and product selections, enhancing overall store experience.
- Assisting asset protection in theft stops.
- Assisting in the reduction of product theft.
- Maintained cleanliness and safety standards in the front of the store, promoting customer satisfaction.
Sales Associate
Wal-mart
Cicero, IL
01.2018 - 08.2018
- Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
- Operated point-of-sale system efficiently, processing transactions and managing cash handling procedures.
- Trained new associates on sales techniques and operational processes to improve team performance.
Maintenance
Wal-mart
Cicero, IL
10.2015 - 01.2018
- Managing and handling of cleaning in and around the store.
- Handling of cardboard bales for store recycling.
- Ordering of approved cleaning products.
- Cleaning of store floor with machine.
Education
High School Diploma - undefined
John Hope College Prep High School
Chicago, IL06-2015
Skills
- Operated computer systems to support daily tasks
- Assisted teams in achieving collaborative goals
- Managed stress effectively in high-pressure situations
- Secured sensitive information through best practices
- Cultivated a friendly and approachable demeanor
- Communicated clearly in both written and verbal formats
- Organized tasks and prioritized workload efficiently
- Demonstrated a strong work ethic and reliability
- Focused on accuracy and thoroughness in all tasks
Timeline
AP Operations TA
Wal-mart
11.2020 - Current
Personal Shopper
Wal-mart
02.2019 - 01.2020
Customer Host
Wal-mart
08.2018 - 02.2019
Sales Associate
Wal-mart
01.2018 - 08.2018
Maintenance
Wal-mart
10.2015 - 01.2018
High School Diploma - undefined
John Hope College Prep High School