Melody Hoskins
Hot Springs,AR
Summary
Aspiring Dental Assistant with hands-on job shadowing experience, a strong foundation in customer service and healthcare support, eager to leverage my skills and training in dental practice. Successfully completed job shadowing at Dr. Alford's Dentist Office, gaining valuable insights into dental procedures, patient interactions, and office operations. Currently pursuing a Dental Assisting certification to enhance my knowledge of dental procedures, patient care, and office management. Recognized for my excellent communication skills, attention to detail, and commitment to providing compassionate patient care. Seeking to contribute to a dynamic dental team and assist in delivering high-quality dental services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
Independent Contractor
01.2020 - Current
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Boosted brand visibility by developing and implementing engaging social media campaigns.
- Increased customer engagement through social media.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
Waitress
Mount Ida Cafe
01.2020 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Customer Service
Bed Bath & Beyond
03.2017 - 04.2019
- Provided exceptional customer service by addressing inquiries quickly and professionally.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Delivered exceptional customer service by addressing client inquiries promptly and professionally.
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Delivered exceptional customer service, addressing concerns and providing product recommendations.
- Managed high call volume while maintaining excellent customer service standards.
Education
Certificate - Dental Assisting
Accelerated Dental Academy
Hot Springs07.2024
Associate of Arts - General Studies
National Park College
Hot Springs, AR05.2020
Skills
- Positive Attitude
- Fast Learner
- Team Player
- Reliable
- Punctual
- Adaptability
Certification
- Dental Assistant, Accelerated Dental Academy - May 2024-July 2024.
Timeline
Social Media Coordinator
Independent Contractor
01.2020 - Current
Waitress
Mount Ida Cafe
01.2020 - 04.2023
Customer Service
Bed Bath & Beyond
03.2017 - 04.2019
Certificate - Dental Assisting
Accelerated Dental Academy
Associate of Arts - General Studies
National Park College