Melody Hosseini
Greeley,CO
Summary
Punctual and honest associate with solid background in sale environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tilly's Clothing Store
05.2021 - 08.2021
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assessed customer needs to provide assistance and information on product features.
Restaurant Busser
Parma Restaurant
03.2022 - 06.2022
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Helped employees complete required activities during peak periods.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Organized bus cart and returned to side station after each use.
- Wiped down and cleaned chairs, booths and highchairs.
- Transported filled bus tubs to kitchen dishwashing area.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Notified manager of issues with equipment or breakage.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Driver
DoorDash
08.2022 - Current
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Collected payments for goods delivered or unloaded.
- Saved fuel by leveraging GPS to identify faster routes.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Delivered goods and services to customers on time and in excellent condition.
General Sales Associate
Target
06.2023 - 07.2023
- Boosted sales revenue by establishing strong rapport with customers and identifying their needs.
- Consistently exceeded monthly sales targets through effective product recommendations and upselling techniques.
- Reduced customer complaints by providing exceptional service and addressing issues promptly.
Event DJ
DJ Connection
05.2023 - 08.2023
- Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Collaborated with event planners to ensure seamless entertainment transitions and overall guest satisfaction.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Expanded client base through consistent networking efforts at industry events and conferences.
General Sales Associate
Zumiez
09.2023 - 01.2024
- Boosted sales revenue by establishing strong rapport with customers and identifying their needs.
- Consistently exceeded monthly sales targets through effective product recommendations and upselling techniques.
- Expanded client base through proactive outreach, resulting in increased sales opportunities.
- Collaborated with team members to execute promotional events, driving store traffic and sales growth.
Office Assistant
College of Education and Behavioral Sciences Dean
01.2024 - 05.2024
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Education
Some College (No Degree) - Psychology
Colorado State University
Fort Collins, COSome College (No Degree) - General Studies
University of Northern Colorado
Greeley, COSkills
- Driving and Transportation
- Loading and Unloading
- Time Management
- Clean Driving Record
- Calm Under Pressure
- Problem-Solving
- Navigational Systems and GPS
- Route Management
- Customer Service
- Upselling Techniques
- Stocking and Receiving
- Verbal and Written Communication
- Order Processing
- Merchandising
- Teamwork and Collaboration
- Sales Goals Attainment
- Customer Relations
- Clear Communication
- Persuasive Approach
- Quality Assurance
- Team Leadership
- Work Coordination
- Relationship Building
- Decision Making
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
College of Education and Behavioral Sciences Dean
01.2024 - 05.2024
General Sales Associate
Zumiez
09.2023 - 01.2024
General Sales Associate
Target
06.2023 - 07.2023
Event DJ
DJ Connection
05.2023 - 08.2023
Driver
DoorDash
08.2022 - Current
Restaurant Busser
Parma Restaurant
03.2022 - 06.2022
Sales Associate
Tilly's Clothing Store
05.2021 - 08.2021
Some College (No Degree) - Psychology
Colorado State University
Some College (No Degree) - General Studies
University of Northern Colorado