MELODY JAPAG
DISNEY COMPANY-DISNEY Fantasy
Olongapo City,Zambales
4
Languages
1
Certification
25
years of professional experience
Professional manager with a strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and staff training. Known for adaptability and effective leadership, ensuring smooth operations and high standards in a dynamic environment. Ready to drive success and meet organizational goals.
Work History
Outlet Manager/Butler
6 Months- Oversaw daily operations, ensuring adherence to service standards and operational protocols.
- Managed staff scheduling, optimizing workforce alignment with business needs and peak periods.
- Analyzed guest feedback to identify areas for improvement, driving enhancements in service delivery.
- Supervised and effectively trained 20 employees to decrease process lags and boost productivity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
CDP/Supervisor
1 Year 10 Months- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates
- Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed due to limited resources or unexpected challenges
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
- Verify compliance in the preparation of menu items and customer special requests
- Optimized food preparation processes, implementing time-saving techniques without compromising quality
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request
- Provided support during busy periods, stepping in to help other kitchen staff as needed to maintain smooth operations and deliver exceptional service
- Ensured adherence to Public Health regulations and healthy and Safety procedure leading to a safer work environment for all the teams
Sous Chef/Executive Lounge Chef
2 Years 1 Month- Deliver excellent food quality and maximize customer satisfaction by preparing meals according to customer requests
- Mentored kitchen staff to prepare each for demanding roles
- Lead daily staff meetings to communicate expectations and review safety procedures
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed on time without sacrificing quality or presentation standards.
Exe. Sous Chef/Line Manager
6 Years 3 Months- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows
- Led daily staff meetings to communicate expectations and review safety procedures
- Managed continuous improvement initiatives to drive gains in quality, flow, and output
- Maintained up-to-date knowledge of current culinary trends and techniques
- Standardized production procedures, job roles, and quality assurance guidelines
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels
- Monitored food and labor costs to verify budget targets were met
- Motivated staff to perform at peak efficiency and quality
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Developed and remained accountable for safety, quality, consistency, and adherence to standards
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals
- Assured consistent quality of production by implementing and enforcing automated practice systems
Assistant Dietician Chef
3 Years 1 Month- Silver And Bronze Medalists in Culinary Competitions
- Awarded Silver and Bronze Medal in 2021 for Culinary Competitions
- Supervised team of 160 staff members
- Resolved product issue through consumer testing
- Collaborated with team of 15 in the development of product improvement
- Oversaw foodservice operations for 5-star Hotels, Restaurant and Airlines
- Selected to create and prepare unique dishes for private parties with well-known celebrities
Head Chef
1 Year- Developed kitchen staff through training, disciplinary action, and performance reviews
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen
- Engaged safety devices and monitored attraction during operation to reduce safety risks
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to boarding
School Chef
2 Years 1 Month- Developed new recipes and flavor combinations to enhance customer dining experience
- Cooked meals according to administrative policies, health code regulations and food service standards
- Modified recipes to accommodate dietary restrictions and allergies
- Communicated with supervisor to discuss menu items, ingredients, and nutritional values
Chef De Partie
8 Years 3 Months- Planned and directed high-volume food preparation in fast-paced environment
- Maintained up-to-date knowledge of current culinary trends and techniques
- Led daily staff meetings to communicate expectations and review safety procedures
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
- Mentored kitchen staff to prepare each for demanding roles
- Developed and remained accountable for safety, quality, consistency, and adherence to standards
Education
Bachelor of Science - Hospitality Management,Culinary
Bachelor of Science - Food and Nutrition
Skills
Food Safety/Health and Safety Awareness
Menu planning
Hospitality service expertise (Butler/RM)
Kitchen Management
Food plating and presentation
Quality Assurance Standards
Strong leadership abilities
Microsoft Office
Excellent Communication
Assessing production schedules
Store operations
Social media marketing
Accomplishments
- Recognized for Hygiene Chef of the Year
- Collaborated with staff members to create meals for large banquets.
- Verified compliance in the preparation of menu items and customer special requests.
- Inventory food, ingredients, and supply stock to prepare and plan vendor orders.
- Developed menus, controlled food costs, and oversaw quality, sanitation, and safety processes.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Interacted with guests to obtain feedback on product quality and service levels.
- Developed and remained accountable for safety, quality, consistency, and adherence to standards.
- Modified recipes to accommodate dietary restrictions and allergies.
Certification
- HACCP Certificate
- Food Safety LVL 3
- CPR/AED Certificate
- Fire Fighting
- Infant CPR
- HALAL Certificate
- First Aid Certificate
- Leadership STRATUS Certificate
- CYBER Security Certificate
- Special Assistant Team
- Health and Safety
- Hospitality Training (Lobster Ink)
Languages
English
Japanese
Spanish
Tagalog
Interests
Offering time and support to shelters for the homeless
women
and animals.
Playing Sports
Gardening
I participate in a variety of outdoor recreational activities.
Enjoy hobbies that combine physical activity with outdoor exploration.
Team Sports
Mindfulness Practices
High-Intensity Interval Training
Dancing
Gym Workouts
Swimming
I participate in low-impact exercises to strengthen core muscles.
Personal Information
Title: Head Chef/Menu Development/Dietitian Chef/Restaurant Manager
Timeline
Outlet Manager/Butler
Quest Hotels and Convention Center
02.2026 - CurrentRead More
CDP/Supervisor
DISNEY COMPANY-DISNEY Fantasy
10.2024 - CurrentRead More
Sous Chef/Executive Lounge Chef
SWISSOTEL-ACCOR
04.2022 - 05.2024Read More
Exe. Sous Chef/Line Manager
Qatar Airways
11.2016 - 02.2023Read More
Assistant Dietician Chef
NYLA Health & Wellness
08.2013 - 09.2016Read More
Head Chef
The Princess K
07.2012 - 07.2013Read More
School Chef
Kensington School (British Curriculum)
06.2010 - 07.2012Read More
Chef De Partie
Fairmont Hotel and Resort
02.2002 - 05.2010Read More
Saint Luis University
Bachelor of Science from Food and Nutrition
Read More
College of Saint Benilde
Bachelor of Science from Hospitality Management,Culinary
Read More